Replication problem do_folders(): failed to rename

[Marcus Schopen]

Hi,

Am Montag, den 14.12.2015, 12:53 +0100 schrieb Michael Menge via
Info-cyrus:
> Hi,
> 
> 
> Quoting Patrick Boutilier via Info-cyrus <info-cyrus at lists.andrew.cmu.edu>:
> 
> > On 12/14/2015 06:25 AM, Marcus Schopen via Info-cyrus wrote:
> >> Am Freitag, den 11.12.2015, 19:10 +0100 schrieb Marcus Schopen via
> >> Info-cyrus:
> >>> Hi,
> >>>
> >>> I have a problem with a single mailbox. The user's Outlook crashed and
> >>> since then the sync_client is running wild on this user account and
> >>> produces high load on the master. I stopped sync_client on master side
> >>> for the moment.
> >>>
> >>> When I try to sync the user by hand
> >>>
> >>> /bin/su - cyrus -c "/usr/lib/cyrus/bin/sync_client -S replicaserver -v
> >>> -u testuser
> >>>
> >>> I do get the following error.
> >>>
> >>> Dec 11 17:54:48 master cyrus/sync_client[22727]: RENAME received NO
> >>> response: Operation is not supported on mailbox
> >>> Dec 11 17:54:48 master cyrus/sync_client[22727]: do_folders(): failed to
> >>> rename: user.elsa-secgen -> user.testuser.Archives.Gesch&AOQ-ftsjahr
> >>> 2014-15.25-Jahr-Feier
> >>> Dec 11 17:54:48 master cyrus/sync_client[22727]: IOERROR: The remote
> >>> Server(s) denied the operation
> >>> Dec 11 17:54:48 master cyrus/sync_client[22727]: Error in
> >>> do_user(testuser): bailing out!
> >>>
> >>> Comparing master and slave on filesystem I do see the subfolder
> >>> "25-Jahr-Feier" in "user.testuser.Archives.Gesch&AOQ-ftsjahr 2014-15.",
> >>> but only on master but not on slave side. And why does sync_client want
> >>> to rename and where does it get this order from?
> >>>
> >>> I can login into the users' mailbox on master side and new message are
> >>> shown in the INBOX.
> >>>
> >>> How can I fix it?
> >>>
> >>> Should I try a "reconstruct -r user.testuser" on master and slave or
> >>> just on slave? (do I have to shutdown cyrus for a reconstruct -r on a
> >>> user box?)
> >>>
> >>> Or can I delete the complete mailbox on slave side start an "sync_client
> >>> -S replicaserver -v -u testuser"?
> >>>
> >>> Thanks for helping
> >>> Marcus
> >>
> >> I did a reconstruct on the replica whichs runs through on the 12 GB
> >> mailbox ot the user within a second (too fast?).
> >>
> >> /bin/su - cyrus -c "/usr/lib/cyrus/bin/reconstruct -r user.testuser"
> >>
> >> A following sync ended up with the same error:
> >>
> >> /bin/su - cyrus -c "/usr/lib/cyrus/bin/sync_client -S replicaserver -v
> >> -u testuser
> >>
> >> Any ideas?
> >
> > No, but this seems weird. Was this user ever renamed?
> >
> > user.testuser -> user.testuser.Archives.Gesch&AOQ-ftsjahr
> >
> 
> Cyrus uses the folder "Unique ID" for syncronisation. If this "Unique  
> ID" is NOT unique
> it will confuse syncronisation.


I connected with an imap client to the mailbox and removed all folders
on the master to which sync_client was bailing out. After that
sync_client was runnig through without problems. Strange ...

Ciao!