Replication problem do_folders(): failed to rename

[Marcus Schopen]

Am Montag, den 14.12.2015, 07:31 -0400 schrieb Patrick Boutilier via
Info-cyrus:
> On 12/14/2015 06:25 AM, Marcus Schopen via Info-cyrus wrote:
> > Am Freitag, den 11.12.2015, 19:10 +0100 schrieb Marcus Schopen via
> > Info-cyrus:
> >> Hi,
> >>
> >> I have a problem with a single mailbox. The user's Outlook crashed and
> >> since then the sync_client is running wild on this user account and
> >> produces high load on the master. I stopped sync_client on master side
> >> for the moment.
> >>
> >> When I try to sync the user by hand
> >>
> >> /bin/su - cyrus -c "/usr/lib/cyrus/bin/sync_client -S replicaserver -v
> >> -u testuser
> >>
> >> I do get the following error.
> >>
> >> Dec 11 17:54:48 master cyrus/sync_client[22727]: RENAME received NO
> >> response: Operation is not supported on mailbox
> >> Dec 11 17:54:48 master cyrus/sync_client[22727]: do_folders(): failed to
> >> rename: user.elsa-secgen -> user.testuser.Archives.Gesch&AOQ-ftsjahr
> >> 2014-15.25-Jahr-Feier
> >> Dec 11 17:54:48 master cyrus/sync_client[22727]: IOERROR: The remote
> >> Server(s) denied the operation
> >> Dec 11 17:54:48 master cyrus/sync_client[22727]: Error in
> >> do_user(testuser): bailing out!
> >>
> >> Comparing master and slave on filesystem I do see the subfolder
> >> "25-Jahr-Feier" in "user.testuser.Archives.Gesch&AOQ-ftsjahr 2014-15.",
> >> but only on master but not on slave side. And why does sync_client want
> >> to rename and where does it get this order from?
> >>
> >> I can login into the users' mailbox on master side and new message are
> >> shown in the INBOX.
> >>
> >> How can I fix it?
> >>
> >> Should I try a "reconstruct -r user.testuser" on master and slave or
> >> just on slave? (do I have to shutdown cyrus for a reconstruct -r on a
> >> user box?)
> >>
> >> Or can I delete the complete mailbox on slave side start an "sync_client
> >> -S replicaserver -v -u testuser"?
> >>
> >> Thanks for helping
> >> Marcus
> >
> > I did a reconstruct on the replica whichs runs through on the 12 GB
> > mailbox ot the user within a second (too fast?).
> >
> > /bin/su - cyrus -c "/usr/lib/cyrus/bin/reconstruct -r user.testuser"
> >
> > A following sync ended up with the same error:
> >
> > /bin/su - cyrus -c "/usr/lib/cyrus/bin/sync_client -S replicaserver -v
> > -u testuser
> >
> > Any ideas?
> 
> No, but this seems weird. Was this user ever renamed?
> 
> user.testuser -> user.testuser.Archives.Gesch&AOQ-ftsjahr

No, sorry, forgot to hide the real user name ;)

Ciao!