Replication problem do_folders(): failed to rename

[Michael Menge]

Hi,


Quoting Patrick Boutilier via Info-cyrus <info-cyrus at lists.andrew.cmu.edu>:

> On 12/14/2015 06:25 AM, Marcus Schopen via Info-cyrus wrote:
>> Am Freitag, den 11.12.2015, 19:10 +0100 schrieb Marcus Schopen via
>> Info-cyrus:
>>> Hi,
>>>
>>> I have a problem with a single mailbox. The user's Outlook crashed and
>>> since then the sync_client is running wild on this user account and
>>> produces high load on the master. I stopped sync_client on master side
>>> for the moment.
>>>
>>> When I try to sync the user by hand
>>>
>>> /bin/su - cyrus -c "/usr/lib/cyrus/bin/sync_client -S replicaserver -v
>>> -u testuser
>>>
>>> I do get the following error.
>>>
>>> Dec 11 17:54:48 master cyrus/sync_client[22727]: RENAME received NO
>>> response: Operation is not supported on mailbox
>>> Dec 11 17:54:48 master cyrus/sync_client[22727]: do_folders(): failed to
>>> rename: user.elsa-secgen -> user.testuser.Archives.Gesch&AOQ-ftsjahr
>>> 2014-15.25-Jahr-Feier
>>> Dec 11 17:54:48 master cyrus/sync_client[22727]: IOERROR: The remote
>>> Server(s) denied the operation
>>> Dec 11 17:54:48 master cyrus/sync_client[22727]: Error in
>>> do_user(testuser): bailing out!
>>>
>>> Comparing master and slave on filesystem I do see the subfolder
>>> "25-Jahr-Feier" in "user.testuser.Archives.Gesch&AOQ-ftsjahr 2014-15.",
>>> but only on master but not on slave side. And why does sync_client want
>>> to rename and where does it get this order from?
>>>
>>> I can login into the users' mailbox on master side and new message are
>>> shown in the INBOX.
>>>
>>> How can I fix it?
>>>
>>> Should I try a "reconstruct -r user.testuser" on master and slave or
>>> just on slave? (do I have to shutdown cyrus for a reconstruct -r on a
>>> user box?)
>>>
>>> Or can I delete the complete mailbox on slave side start an "sync_client
>>> -S replicaserver -v -u testuser"?
>>>
>>> Thanks for helping
>>> Marcus
>>
>> I did a reconstruct on the replica whichs runs through on the 12 GB
>> mailbox ot the user within a second (too fast?).
>>
>> /bin/su - cyrus -c "/usr/lib/cyrus/bin/reconstruct -r user.testuser"
>>
>> A following sync ended up with the same error:
>>
>> /bin/su - cyrus -c "/usr/lib/cyrus/bin/sync_client -S replicaserver -v
>> -u testuser
>>
>> Any ideas?
>
> No, but this seems weird. Was this user ever renamed?
>
> user.elsa-secgen -> user.testuser.Archives.Gesch&AOQ-ftsjahr
>

Cyrus uses the folder "Unique ID" for syncronisation. If this "Unique  
ID" is NOT unique
it will confuse syncronisation.

>
>>
>> Ciao
>> Marcus
>>
>>
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>>



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