Trouble with Outlook 2013, especially with the upgrade from 12/8

[Andrea Venturoli]

On 12/11/15 14:18, Sebastian Hagedorn via Info-cyrus wrote:
> Hi,
>
> we've always had more problems with users of Outlook than other clients,
> but in recent days they have become much graver. A number of users have
> lost mail in a way that we couldn't recover, even though we are using
> expunge_mode: delayed. There seems to be some correlation to this
> upgrade from Microsoft:
>
> <https://support.microsoft.com/en-us/kb/3114349>
>
> However, details are vague. There seem to be two types of problems:

As others pointed out, OL and IMAP never put up with each other well and 
2013 is a lot worse than earlier versions, to the point it's not usable.

Troubles I've encountered include:
_ inability to choose folders for Sent mail, Drafts, etc...;
_ as a cool addition to the above, if you add an account which already 
has a Sent mail folder which is not called exactly "Sent", the new 
"Sent" folder will be "This computer only";
_ on some installations, long delays (tens of minutes) before mail 
starts arriving after the program is launched;
_ hours of no mail arriving (not even pushing the fetch button or 
restarting the program); of course new mail is on the server and it will 
suddenly start downloading again for no reason;
_ creating folders usually work (provided their name is legal), but 
sometimes they won't show up until a restart;
_ folders with a legal name often fail to be created: either no error 
message is produced or the folder is created only locally (without any 
further sync);
_ creating folders with unallowed characters fails on the server, but 
not on the client and won't be synchronized thereafter; if you are 
lucky, "This computer only" is appended to the name, so you know, but 
don't count on this too much;
_ moving messages into a folder works most of the time, but you might 
see the folder full, then suddenly empty, then possibly filling up again 
after a restart;
_ legal renaming of folders might work or not; again no error, but it 
might succeed locally (and stop uploading messages);
_ ability to rename "Other Users" or "Other Users.mailbox": of course 
this will fail on the server, but no indication of that is given; 
instead any subfolder will stop uploading new messages to the server 
(hope I don't need to describe the risks of this!);
_ frequent corruption of .pst/.ost files or whatever else, so you need 
to recreate the profile (but this was also true in 2007 and 2010);
_ mail disappearing for no reason (*) and if you are lucky it had been 
pushed to the server, so you have backups.

(*) I might think user1 accidentally hit the Delete button, I might 
think user2 somehow delete its mail by mistake, but when user3, 4, 5, 
etc... call and tell me the same thing...




I agree with Andre': such an aggravation over previous versions can only 
be intentional (to help selling Exchange).
In any case bottom line is: either drop OutLook or Cyrus.

  bye
	av.