User tags lost

[Bron Gondwana]

On Mon, May 21, 2012 at 02:56:06PM -0400, Tom Plancon wrote:
> On 5/18/2012 4:45 PM, Bron Gondwana wrote:
> >On Fri, May 18, 2012 at 10:23:53AM -0400, Tom Plancon wrote:
> >>Hello,
> >>I'm not sure this is the list to post my issue but thought I'd give
> >>it a shot.
> >>We're running Cyrus IMAPD 3.3.16 on a CentOS 6 server for about 50
> >  (2.3.16 I assume)
> >
> >>users. All users have Thunderbird 11-12 as their email client. A
> >>couple of the users rely on "tagging" email in Tbird heavily.
> >>Periodically, they lose the tags they have placed for no apparent
> >>reason. They are there for a few days/weeks, then gone.
> >>Is this something that could be happening in Cyrus, or is it
> >>strictly a Thunderbird issue?
> >>Any input is appreciated! Thanks!
> >Possibly a Cyrus thing.  Is there anything in syslog?  It sounds
> >like you're losing the cyrus.header files, which is where the tag
> >names are stored.
> >
> >Bron.
> Bron,
> Thanks for the reply. Yes I am using 2.3.16!
> I believe all of the Cyrus logging is into /var/log/maillog. I
> inherited this config. What would I look for in maillog?

IOERROR is a good start.

Bron.