User tags lost

[Tom Plancon]

On 5/18/2012 4:45 PM, Bron Gondwana wrote:
> On Fri, May 18, 2012 at 10:23:53AM -0400, Tom Plancon wrote:
>> Hello,
>> I'm not sure this is the list to post my issue but thought I'd give
>> it a shot.
>> We're running Cyrus IMAPD 3.3.16 on a CentOS 6 server for about 50
>   (2.3.16 I assume)
>
>> users. All users have Thunderbird 11-12 as their email client. A
>> couple of the users rely on "tagging" email in Tbird heavily.
>> Periodically, they lose the tags they have placed for no apparent
>> reason. They are there for a few days/weeks, then gone.
>> Is this something that could be happening in Cyrus, or is it
>> strictly a Thunderbird issue?
>> Any input is appreciated! Thanks!
> Possibly a Cyrus thing.  Is there anything in syslog?  It sounds
> like you're losing the cyrus.header files, which is where the tag
> names are stored.
>
> Bron.
Bron,
Thanks for the reply. Yes I am using 2.3.16!
I believe all of the Cyrus logging is into /var/log/maillog. I inherited 
this config. What would I look for in maillog?
Thanks.

-- 
Thomas E. Plancon
CAD/IS Manager

B K A Architects, Inc.
142 Crescent Street
Brockton, MA 02302

tel: 508 . 583 . 5603 ext 313
fax: 508 . 584 . 2914
www.bkaarchitects.com <http://www.bkaarchs.com/>
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