sieve not filing messages?

[Mike Eggleston]

Morning,

I have a user saying that email messages are not being filed as desired. I have copied the user's script into Sieve Test <http://www.fastmail.fm/docs/sieve/sievetest.php> and the user's sieve rules. Sieve Test says the message should go to where is expected, but the message isn't in the cyrus message store.

The time stamps have changed in the folder where the message should be, so I can't tell if the message was there and deleted or never filed there.

The log entries of that day when the message was received from another internal user has an odd entry:

Nov  9 10:31:51 elo master[10189]: about to exec /usr/lib/cyrus-imapd/lmtpd
Nov  9 10:31:51 elo lmtpunix[10189]: executed
Nov  9 10:33:07 elo sendmail[10210]: oA9GX7ER010210: from=<$user1@$domain.com>, size=975, class=0, nrcpts=1, msgid=<005a01cb802b$ca410940$5ec31bc0$@com>, proto=ESMTP, daemon=MTA, relay=ANAKIN.$domain.com [10.1.2.194]
Nov  9 10:33:07 elo lmtpunix[10189]: accepted connection
Nov  9 10:33:07 elo lmtpunix[10189]: lmtp connection preauth'd as postman
Nov  9 10:33:07 elo lmtpunix[10189]: duplicate_check: <005a01cb802b$ca410940$5ec31bc0$@com>    user.$user2.backup  0
Nov  9 10:33:07 elo lmtpunix[10189]: seen_db: user $user2 opened /var/lib/imap/user/u/$user2.seen
Nov  9 10:33:08 elo lmtpunix[10189]: duplicate_mark: <005a01cb802b$ca410940$5ec31bc0$@com>    user.$user2.backup  1289320387 852209
Nov  9 10:33:08 elo lmtpunix[10189]: duplicate_check:  ^A| }^\Ö7Ã^W^_JÍ&cXC                         $user2              1289839869
Nov  9 10:33:08 elo lmtpunix[10189]: duplicate_mark: <005a01cb802b$ca410940$5ec31bc0$@com>    .$user2+ at .sieve.    1289320388 0
Nov  9 10:33:08 elo sendmail[10212]: oA9GX7ER010210: to=<$user2@$domain.com>, delay=00:00:01, xdelay=00:00:01, mailer=cyrusv2, pri=120975, relay=localhost, dsn=2.0.0, stat=Sent
Nov  9 10:34:08 elo master[5702]: process 10189 exited, status 0

The entry about the duplicate_check has some really wierd characters. Is this normal?

Where else can I check to trace why the message wasn't filed into the folder, was filed into the folder, was deleted from the folder, etc?

Mike

$ rpm -qa | grep cyrus
cyrus-imapd-devel-2.3.1-2.8.fc5
cyrus-sasl-lib-2.1.21-10
cyrus-sasl-2.1.21-10
cyrus-imapd-utils-2.3.1-2.8.fc5
cyrus-sasl-ldap-2.1.21-10
cyrus-imapd-2.3.1-2.8.fc5
cyrus-sasl-devel-2.1.21-10

$ cat /etc/redhat-release
Fedora Core release 5 (Bordeaux)