Delays in collecting messages with Mac Mail
srf at sanger.ac.uk
Fri Feb 5 04:54:20 EST 2010
On Thu, 2010-02-04 at 16:27 -0500, Brian Awood wrote:
> We've seen somewhat similar behavior with the Apple Mail client in the past.
> My guess is it's IDLE related. If your using Apple Mail that came with 10.5,
> it's IDLE implementation appears to work at first. However it has a bug in it
> so that it stops working after a while. It seemed related to how it managed
> different connections to the server, using a different connection for each
> folder you opened. It is more reliable in the version that comes with OS X
We do mostly have 10.5 on our Macs, so I will ask a few people to
disable the "use IDLE" option and see if that makes a difference.
> However we've also seen very strange behavior in Apple Mail when it's local
> cache gets corrupted somehow. You can try using the Mailbox->Rebuild option,
> but typically the most effective way I've found to correct it is to go into
> Preferences:Accounts and remove the account that has the problem, then restart
> Apple Mail and reconfigure the account.
I'll get people to try this after seeing the results of disabling IDLE.
Thanks for your help!
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