Delays in collecting messages with Mac Mail

[Simon Fraser]

On Fri, 2010-02-05 at 09:54 +0000, Simon Fraser wrote:
> On Thu, 2010-02-04 at 16:27 -0500, Brian Awood wrote:
> > We've seen somewhat similar behavior with the Apple Mail client in the past.  
> > My guess is it's IDLE related.  If your using Apple Mail that came with 10.5, 
> > it's IDLE implementation appears to work at first.  However it has a bug in it 
> > so that it stops working after a while.  It seemed related to how it managed 
> > different connections to the server,  using a different connection for each 
> > folder you opened.  It is more reliable in the version that comes with OS X 
> > 10.6. 
> 
> We do mostly have 10.5 on our Macs, so I will ask a few people to
> disable the "use IDLE" option and see if that makes a difference. 

We've had no further reports of delayed email, so this does indeed seem
to be the problem.  

Thanks again,
Simon.




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