Cannot deliver mail with 2.3.3-1 returns "Unexpected internal error"

Wed Apr 12 07:40:20 EDT 2006

>
> Hi Ken,
>
> Sorry to be ambiguous, but I did a little too much previous editing.
>
> Ok,
>
> I have previously set local6.debug to /var/log/imapd.log and nothing
> appears
> there !, I am guessing the debug has been turned off when compiled.

As the file /usr/share/doc/cyrus-imapd-[yourversion]/README.RPM clearly
states my rpms are using mail facility for logging. Try increasing
verbosity on the mail log facility and it should work.

Simon

>
> The config I have been using for quite some time (couple of cyrus upgrades
> to 2.2.12) is as follows.
>
> I set unixhierarchysep=no
> The setup uses pam to use winbind that binds to a win2003 server.
> I have a user jbasile and I deliver mail to jbasile.inbox using an alias.
> All of the imap authentication works great, sieve is another matter and
> probably another forum.
> All users use either outlook and squirrelmail depending on their
> locations.
> All of this works great on 2.2.12, note that this particular imap server
> hosts 50+ (and growing) users over 5 locations.
> The reason that I need 2.3.3 is that I want to do is sync to another
> couple
> of servers for site redundancy and distributed mail server access.
>
> Using the same config files on both versions produces different results.
>
> ----------------------------------------
> Here is the 2.2.12 that works
>
> # telnet 127.0.0.1 lmtp
> Trying 127.0.0.1...
> Connected to localhost.localdomain (127.0.0.1).
> Escape character is '^]'.
> 220 merald LMTP Cyrus v2.2.12-Invoca-RPM-2.2.12-1.1.fc3 ready
> lhlo qw.com
> 250-merald
> 250-8BITMIME
> 250-ENHANCEDSTATUSCODES
> 250-PIPELINING
> 250-SIZE
> 250-AUTH EXTERNAL
> 250 IGNOREQUOTA
> mail from:<my at my.com>
> 250 2.1.0 ok
> rcpt to:<jbasile.inbox>
> 250 2.1.5 ok
> data
> 354 go ahead
> .
> 250 2.1.5 Ok
> quit
> 221 2.0.0 bye
> Connection closed by foreign host.
>
> ----------------------------------------
> Here is the 2.3.3-1
>
> # telnet 127.0.0.1 lmtp
> Trying 127.0.0.1...
> Connected to localhost.localdomain (127.0.0.1).
> Escape character is '^]'.
> 220 merald LMTP Cyrus v2.3.3-Invoca-RPM-2.3.3-1 ready
> lhlo qw.com
> 250-merald
> 250-8BITMIME
> 250-ENHANCEDSTATUSCODES
> 250-PIPELINING
> 250-SIZE
> 250-AUTH EXTERNAL
> 250 IGNOREQUOTA
> mail from:<my at my.com>
> 250 2.1.0 ok
> rcpt to:<jbasile.inbox>
> 250 2.1.5 ok
> data
> 354 go ahead
> .
> 554 5.0.0 Unexpected internal error
> quit
> 221 2.0.0 bye
> Connection closed by foreign host.
> ----------------------------------------
>
> I hope that this make more sense
> Thanks
> John
>
>
>
>
>
>
> -----Original Message-----
> From: Ken Murchison [mailto:murch at andrew.cmu.edu]
> Sent: Tuesday, 11 April 2006 11:12 PM
> To: John Basile
> Cc: info-cyrus at lists.andrew.cmu.edu
> Subject: Re: Cannot deliver mail with 2.3.3-1 returns "Unexpected internal
> error"
>
> John Basile wrote:
>> Hi Ken
>>
>> Not much, is there a way of increasing verbosity in the maillog ?.
>
> You can set the logging level to local6.debug in syslog.conf.
>
> Looking at the log and telnet session, I have a few questions:
>
>
>>
>> Apr 10 20:33:44 meral lmtp[3248]: accepted connection Apr 10 20:33:44
>> meral lmtp[3248]: connection from localhost.localdomain [127.0.0.1]
>> preauth'd as postman Apr 10 20:34:22 meral lmtp[3248]: IOERROR:
>> fstating sieve script
>> /var/lib/imap/sieve/j/jbasile.inbox/defaultbc: No such file or
>> directory
>
> Do you have a user named 'jbasile.inbox'?  The only way this could happen
> is
> if you have enabled unixhierarchysep and created a user/jbasile.inbox
> mailbox.
>
>
>> Apr 10 20:36:52 meral master[3220]: process 3248 exited, status 0
>>
>> I get the IOERROR when the "Unexpected internal error" happens, but I
>> have always assumed its unrelated and just notifing about the missing
>> sieve script ?
>>
>> Thanks
>> John
>>
>>
>>
>> -----Original Message-----
>> From: Ken Murchison [mailto:murch at andrew.cmu.edu]
>> Sent: Sunday, 9 April 2006 11:53 PM
>> To: John Basile
>> Cc: info-cyrus at lists.andrew.cmu.edu
>> Subject: Re: Cannot deliver mail with 2.3.3-1 returns "Unexpected
>> internal error"
>>
>> John Basile wrote:
>>> Deliver appears to have a problem, and returns "Unexpected internal
>>> error" I  have tried about everything I can think of, and have
>>> reverted back to 2.2.12.
>>>
>>> This is the test via telnet to the lmtp port
>>>
>>> LHLO qw.qw
>>> 250-myserver.com
>>> 250-8BITMIME
>>> 250-ENHANCEDSTATUSCODES
>>> 250-PIPELINING
>>> 250-SIZE
>>> 250-AUTH EXTERNAL
>>> 250 IGNOREQUOTA
>>> mail from:<my at my.com>
>>> 250 2.1.0 ok
>>> rcpt to:<my.inbox>
>
> Do you have a user named 'my.inbox'?
>
>
> I think you have misconfigured/misunderstand the way Cyrus works.
>
>
>>> 250 2.1.5 ok
>>> data
>>> 354 go ahead
>>> .
>>> 554 5.0.0 Unexpected internal error
>>>
>>> This happens for all users / mailbox's so I all users from the DB and
>>> created one for the test it also didn't work, then tried a vanilla
>>> install 2.3.3-1 and no go.
>>>
>>> Some info on extra tracing would be appreciated and any help would be
>>> great
>>
>> What errors are you seeing in the logs?
>>
>> --
>> Kenneth Murchison
>> Project Cyrus Developer/Maintainer
>> Carnegie Mellon University
>>
>> ----
>> Cyrus Home Page: http://asg.web.cmu.edu/cyrus Cyrus Wiki/FAQ:
>> http://cyruswiki.andrew.cmu.edu List Archives/Info:
>> http://asg.web.cmu.edu/cyrus/mailing-list.html
>>
>
>
> --
> Kenneth Murchison
> Systems Programmer
> Project Cyrus Developer/Maintainer
> Carnegie Mellon University
>
> ----
> Cyrus Home Page: http://asg.web.cmu.edu/cyrus
> Cyrus Wiki/FAQ: http://cyruswiki.andrew.cmu.edu
> List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html
>