Problem with Subject: XXXX XXXXXX on Cyrus

Mon Nov 7 11:28:37 EST 2005

Hello All,

Thanks to all who replyed.

I understand now that this are the hotmail and many other clients to blame for these kind of headers.
But in reality I would like to deal with this problem (not just blame the clients) via Cyrus (UW-IMAP and Exchange seem to deal with the problem pretty well).

Many users on my system now very dissapointed by this header handling :(

This munge8bit option, Andrzej wrote about is very interesting but I can't see this option with man imapd.conf
on my SLES9 system.
Is there more information on enabling this munge8bit option?

The patch from Igor is also interesting, if nothing else works, I'd like to try it.

Best Regards,
Leon Kolchinsky

P.S.:
This is my original message for Igor (cause he missed it):

Hello All,

I have very annoying problem since I've moved to Cyrus from UW-IMAP:

When someone sends e-mail from a number of servers to my users, and Subject line is in hebrew, the only Subject they see on their Outlook Express or
Horde IMP is Subject: XXXX XXXXXX

On the other hand, same message sent to Exchange account looks OK on the Subject line.

Is there any solution to this kind of problem?

Here are the headers of the message I got on Cyrus account with Subject: XXXX XXXXXX:

Return-Path: <starusta at hotmail.com>
Received: from mail.edu.haifa.ac.il ([unix socket])
 by mail.edu.haifa.ac.il (Cyrus v2.2.3) with LMTP; Mon, 07 Nov 2005 13:28:26 +0200
X-Sieve: CMU Sieve 2.2
Received: from localhost (localhost [127.0.0.1])
 by mail.edu.haifa.ac.il (Postfix) with ESMTP id 73F921BEC4
 for <leonk at construct.haifa.ac.il>; Mon,  7 Nov 2005 13:28:26 +0200 (IST)
Received: from mail.edu.haifa.ac.il ([127.0.0.1])
 by localhost (mail.edu.haifa.ac.il [127.0.0.1]) (amavisd-new, port 10024)
 with ESMTP id 26288-07 for <leonk at construct.haifa.ac.il>;
 Mon,  7 Nov 2005 13:28:26 +0200 (IST)
Received: from mr2.haifa.ac.il (mr2.haifa.ac.il [132.74.1.218])
 by mail.edu.haifa.ac.il (Postfix) with ESMTP id 3EAA61BEA3
 for <leonk at construct.haifa.ac.il>; Mon,  7 Nov 2005 13:28:26 +0200 (IST)
Received: from localhost (mr2 [127.0.0.1])
 by mr2.haifa.ac.il (Postfix) with ESMTP id 62B543803B
 for <leonk at construct.haifa.ac.il>; Mon,  7 Nov 2005 13:21:56 +0200 (IST)
Received: from mr2.haifa.ac.il ([127.0.0.1])
 by localhost (mr2.haifa.ac.il [127.0.0.1]) (amavisd-new, port 10026)
 with ESMTP id 01525-09 for <leonk at construct.haifa.ac.il>;
 Mon,  7 Nov 2005 13:21:53 +0200 (IST)
Received: from hotmail.com (bay109-f13.bay109.hotmail.com [64.4.19.23])
 by mr2.haifa.ac.il (Postfix) with ESMTP id 8D12A380C1
 for <leonk at construct.haifa.ac.il>; Mon,  7 Nov 2005 13:21:49 +0200 (IST)
Received: from mail pickup service by hotmail.com with Microsoft SMTPSVC;
  Mon, 7 Nov 2005 03:27:47 -0800
Message-ID: <BAY109-F1389166ED6D0480D6A51ABC8650 at phx.gbl>
Received: from 64.4.19.200 by by109fd.bay109.hotmail.msn.com with HTTP;
 Mon, 07 Nov 2005 11:27:47 GMT
X-Originating-IP: [132.74.99.84]
X-Originating-Email: [starusta at hotmail.com]
X-Sender: starusta at hotmail.com
From: "leon kolchinsky" <starusta at hotmail.com>
To: leonk at construct.haifa.ac.il
Cc: leonk at univ.haifa.ac.il
Subject: XXXX XXXXXX
Date: Mon, 07 Nov 2005 11:27:47 +0000
Mime-Version: 1.0
Content-Type: text/plain; format=flowed
X-OriginalArrivalTime: 07 Nov 2005 11:27:47.0820 (UTC) FILETIME=[47BA9AC0:01C5E38E]
X-Virus-Scanned: by amavisd-new at haifa.ac.il
X-Virus-Scanned: by amavisd-new at edu.haifa.ac.il
X-Amavis-Alert: BAD HEADER Non-encoded 8-bit data (char F7 hex) in message header 'Subject'
  Subject: \367\345\370\361 \344\351\351\362\345\365\n           ^

Here are the same message I got on Exchange account with looking OK Subject line:

Microsoft Mail Internet Headers Version 2.0
Received: from exchsrv02.haifa.edu ([132.74.1.68]) by exchsrv01.haifa.edu with Microsoft SMTPSVC(6.0.3790.1830);
  Mon, 7 Nov 2005 13:27:39 +0200
Received: from mr2.haifa.ac.il ([132.74.1.218]) by exchsrv02.haifa.edu with Microsoft SMTPSVC(6.0.3790.1830);
  Mon, 7 Nov 2005 13:27:39 +0200
Received: from localhost (mr2 [127.0.0.1])
 by mr2.haifa.ac.il (Postfix) with ESMTP id 690CC380B6
 for <leonk at univ.haifa.ac.il>; Mon,  7 Nov 2005 13:21:56 +0200 (IST)
Received: from mr2.haifa.ac.il ([127.0.0.1])
 by localhost (mr2.haifa.ac.il [127.0.0.1]) (amavisd-new, port 10026)
 with ESMTP id 01563-03 for <leonk at univ.haifa.ac.il>;
 Mon,  7 Nov 2005 13:21:53 +0200 (IST)
Received: from hotmail.com (bay109-f13.bay109.hotmail.com [64.4.19.23])
 by mr2.haifa.ac.il (Postfix) with ESMTP id 98CCC380CE
 for <leonk at univ.haifa.ac.il>; Mon,  7 Nov 2005 13:21:49 +0200 (IST)
Received: from mail pickup service by hotmail.com with Microsoft SMTPSVC;
  Mon, 7 Nov 2005 03:27:47 -0800
Message-ID: <BAY109-F1389166ED6D0480D6A51ABC8650 at phx.gbl>
Received: from 64.4.19.200 by by109fd.bay109.hotmail.msn.com with HTTP;
 Mon, 07 Nov 2005 11:27:47 GMT
X-Originating-IP: [132.74.99.84]
X-Originating-Email: [starusta at hotmail.com]
X-Sender: starusta at hotmail.com
From: "leon kolchinsky" <starusta at hotmail.com>
To: leonk at construct.haifa.ac.il
Cc: leonk at univ.haifa.ac.il
Subject: ÷åøñ äééòåõ
Date: Mon, 07 Nov 2005 11:27:47 +0000
Mime-Version: 1.0
Content-Type: text/plain; format=flowed
X-OriginalArrivalTime: 07 Nov 2005 11:27:47.0820 (UTC) FILETIME=[47BA9AC0:01C5E38E]
X-Virus-Scanned: by amavisd-new at haifa.ac.il
X-Amavis-Alert: BAD HEADER Non-encoded 8-bit data (char F7 hex) in message header 'Subject': Subject: \367\345\370\361 \344\351\351\362\345\365\n
Return-Path: starusta at hotmail.com

-----Original Message-----
From: Andrzej Adam Filip [mailto:anfi at xl.wp.pl] 
Sent: Monday, November 07, 2005 5:22 PM
To: info-cyrus at lists.andrew.cmu.edu
Cc: לאון קולצ'ינסקי
Subject: Re: Problem with Subject: XXXX XXXXXX on Cyrus

lkolchin at univ.haifa.ac.il wrote:
> I have very annoying problem since I've moved to Cyrus from UW-IMAP:
>  
> When someone sends e-mail from a number of servers to my users, and 
> Subject line is in hebrew, the only Subject they see on their Outlook 
> Express or Horde IMP is Subject: XXXX XXXXXX
>  
> On the other hand, same message sent to Exchange account looks OK on 
> the Subject line.
>  
> Is there any solution to this kind of problem?
>  [...]

You can set munge8bit option to zero in imapd.conf.
I am not sure if it requires patching cmu sources.

Check "man imapd.conf" on your system to find out if it is supported by your binary.

--
[en: Andrew] Andrzej Adam Filip : anfi at priv.onet.pl : anfi at xl.wp.pl http://anfi.homeunix.net/  Netcraft Site Rank: 483671 All that is necessary for the triumph of evil is that good men do nothing
      -- Edmund Burke, 18th century