outlook xp and cyrus

[Ronen Amity]

hi all.

im running redhat AS3 with the following rpm installed :
cyrus-imapd-murder-2.1.16-5
cyrus-sasl-plain-2.1.15-3
cyrus-imapd-2.1.16-5
cyrus-sasl-devel-2.1.15-3
cyrus-imapd-debuginfo-2.1.16-5
cyrus-imapd-utils-2.1.16-5
cyrus-sasl-gssapi-2.1.15-3
cyrus-sasl-md5-2.1.15-3
cyrus-imapd-devel-2.1.16-5
cyrus-sasl-2.1.15-3

my users suffer from the outlook hang problem.
they use outlook xp or outlook 2003.
and it hangs from time to time.
for others who use mozilla / pine / outlook express, it is fine.

any comments ?

Ronen


p.s

here are my conf files :
imapd.conf :
  configdirectory: /var/lib/imap
  partition-default: /var/spool/imap
  admins: cyrus yossig amity arib
  sievedir: /var/lib/imap/sieve
  sendmail: /usr/sbin/sendmail
  hashimapspool: true
  sasl_pwcheck_method: saslauthd
  sasl_mech_list: plain
  tls_cert_file: /usr/share/ssl/certs/cyrus-imapd.pem
  tls_key_file: /usr/share/ssl/certs/cyrus-imapd.pem
  tls_ca_file: /usr/share/ssl/certs/ca-bundle.crt

  postmaster: postmaster
  allowanonymouslogin: no
  allowplaintext: yes
  servername: mail2
  reject8bit: no
  quotawarn: 90
  timeout: 10
  poptimeout: 10
  dracinterval: 0
  drachost: localhost
  sieve_maxscriptsize: 32
  sieve_maxscripts: 5
  lmtpsocket: /var/imap/socket/lmtp

  singleinstancestore: yes

cyrus.conf:
  # standard standalone server implementation

  START {
    # do not delete this entry!
    recover       cmd="ctl_cyrusdb -r"

    # this is only necessary if using idled for IMAP IDLE
    idled         cmd="idled"
  }

  # UNIX sockets start with a slash and are put into /var/lib/imap/sockets
  SERVICES {
    # add or remove based on preferences
    imap          cmd="imapd" listen="imap" prefork=5
    imaps         cmd="imapd -s" listen="imaps" prefork=1
    pop3          cmd="pop3d" listen="pop3" prefork=3
    pop3s         cmd="pop3d -s" listen="pop3s" prefork=1
    sieve         cmd="timsieved" listen="sieve" prefork=0

    # at least one LMTP is required for delivery
  #  lmtp         cmd="lmtpd" listen="lmtp" prefork=0
  #  lmtpunix     cmd="lmtpd" listen="/var/lib/imap/socket/lmtp" prefork=1
    lmtpunix      cmd="lmtpd" listen="/var/imap/socket/lmtp" prefork=1

    # this is only necessary if using notifications
  #  notify       cmd="notifyd" listen="/var/lib/imap/socket/notify" proto="udp" prefork=1
  }

  EVENTS {
    # this is required
    checkpoint    cmd="ctl_cyrusdb -c" period=30

    # this is only necessary if using duplicate delivery suppression
    delprune      cmd="ctl_deliver -E 3" at=0400

    # this is only necessary if caching TLS sessions
    tlsprune      cmd="tls_prune" at=0400
  }
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