Not seeing sub-folders when migrating/upgrading

Andrew Davis andrew at
Sun May 23 23:44:24 EDT 2004

Thank you so much. That's the information I was looking for. Does this 
mean I can copy the mailboxes.db and the mailbox content and expect to 
not see this problem?


Jim Levie wrote:

> On Sat, 2004-05-22 at 16:51, Andrew Davis wrote:
>>Hello? Can anyone help me with the problem listed below?
>>Andrew Davis wrote:
>>>I am migrating from an older cyrus-imapd/postfix/webcyradm/squirrelmail 
>>>solution on RH 7.3 to a new one with new versions of each on Fedora Core 
>>>1. All is setup and working fine with the exception of one problem:
>>>On my old box I have a user called 'link0033'. For testing, I created 
>>>this same user on my new box with the same password. On the old system, 
>>>I tar'd up the user's directory, copied it to my new box, and untar'd 
>>>it. I set the appropriate permissions, then logged in 'link0033' on my 
>>>new box via Squirrelmail. The problem is I only see the Inbox, Drafts, 
>>>Sent, and Trash folders. The good news is that each has mail in it as 
>>>they should. The bad news is that on my old box, I had created 
>>>sub-folders of Work and Personal. Each has mail in it on the old server. 
>>>When I log in via Squirrelmail, I don't see these folders. However, at 
>>>the command line I can see them, see they have the permissions, and see 
>>>the content within them.
> In the transfer of data from the old server you missed a step, namely
> the dumping of the mailboxes db on the old server and loading it on the
> new server. Without that DB on the new server Cyrus doesn't know about
> your other mail folders.
> It worked for Squirrel mail because when it opened your inbox it didn't
> see Drafts, Sent, & Trash and created them. Cyrus was smart enough to
> realize that the directories were already present and simply made their
> content available.
> You can fix your test account by noting what folders (and possible
> subfolders) are present by a directory listing of the link0033 Cyrus
> INBOX and then doing a 'cm user.link0033.folder'. When you've done that
> for all folders follow it with a 'reconstruct -r user.link0033'.
> Depending on the client and how it is set up you may need to subscribe
> to all of the folders again.

   Andrew Davis
   North County Computers

     Email:     andrew at
     Local:     760-525-4689
     Toll Free: 877-735-4689

   <a href="">North County Computers</a>
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