Problem after removing quota

[John A. Tamplin]

Denis Roy wrote:

>I frequently run into problems when dealing with quotas. All in all, I got
>the impression that the quota system is not very reliable. Is that true or
>is it just my incompetence (which might be very well the case)?
>
>After I removed a quota for a specific mailbox by simply removing the quota
>file in the file system and running "quota -f" afterwards (which has worked
>for other mailboxes before), I got an error saying that the quota file is
>missing.
>
>Since a quota file with simply 0/0 in it didn't work, I tried to create a
>new quota file with a large quota of 100 MB which worked fine.
>
>The problem now is that incomming emails to this account haven't been
>delivered properly since the moment I removed the quota file in the
>beginning. When I have a look at the postfix log file, all I see is a
>confirmation that the message has been successfully delivered (status=sent).
>But it never shows up in the mailbox folder.
>
>Has anyone seen this before? I would really appreciate any hint. The very
>bad thing about this is that the user has maybe lost many emails because
>external MTAs think that the message was delivered correctly.
>  
>
Why did you delete the quota file in the first place?  If you want to 
remove the quota, do it via IMAP.  You can't expect to just go delete 
files maintained by Cyrus and have everything continue to work (see the 
long discussion on virus scanners deleting message files from the 
mailstore).

-- 
John A. Tamplin
Unix Systems Administrator