[6555-penn] Phone issues at Penn Ave

[Tiffany Wilder]

UPDATE:  Telecomm called and said that Verizon has figured out the problem,
and hopes to have it fixed by the end of the day today.

Thanks,

Tiffany

  _____  

From: 6555-penn-bounces+twilder=andrew.cmu.edu at lists.andrew.cmu.edu
[mailto:6555-penn-bounces+twilder=andrew.cmu.edu at lists.andrew.cmu.edu] On
Behalf Of Tiffany Wilder
Sent: Tuesday, February 10, 2009 8:48 AM
To: 6555-penn at lists.andrew.cmu.edu
Subject: [6555-penn] Phone issues at Penn Ave

 

All,

Many of the building phone lines are still not functioning correctly this
morning. For those experiencing problems, you should be able to dial out,
but you are likely not able to receive calls.  Some phone lines that were
not working yesterday are back to working order today. So it appears that
the problem is slowly being fixed.

Telecomm understands the urgency of this problem, and is working closely
with Verizon to resolve.  There is no specific timeline for when this will
be completely resolved.  

For emergency cases, you may try forwarding your calls to a cell phone, or
you may wish to call your immediate contacts to let them know that you are
not able to receive calls at this time and email may be best.  Otherwise, we
are hopeful that this issue will be fully corrected very soon. I will send
out more communication as necessary.

We appreciate your patience.

Thanks,

Tiffany L. Priester

Administrative Coordinator of Campus Services

Carnegie Mellon University

6555 Penn Avenue

Pittsburgh, PA  15206

Ph   412-268-2599

Fax 412-268-9040

 

"Experience is what you get when you didn't get what you wanted." - Randy
Pausch (1960-2008) 

 

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