Help undeleting a user's INBOX
Patrick Boutilier
boutilpj at ednet.ns.ca
Sun May 24 19:08:09 EDT 2020
On 5/24/20 6:05 PM, Mikhail T. wrote:
> The thunderbird view of a user's mailbox tree had a mysterious nameless
> subfolder. Because the subfolder was showing empty, I instructed the
> user to just delete it through the mail program, which he did.
>
> Now his INBOX itself is empty and the server logs has the following entries:
>
> May 24 14:44:44 narawntapu imap[19976]: Expunged 16808 messages from
> user.foo
> May 24 14:45:04 narawntapu imap[21788]: Deleted mailbox user.foo.
>
> All the messages -- including the new spam -- are still right here on
> the filesystem, in /var/spool/imap/user/foo. However, reconstruct does
> not seem to do anything -- it exits without an obvious error, but the
> INBOX remains empty. For example, after running "reconstruct -G
> user/foo", I got the following:
>
> May 24 16:34:57 narawntapu reconstruct[25444]: reconstructing user.foo
> May 24 16:36:12 narawntapu reconstruct[25444]: user.foo uid 55067
> record mismatch, rewriting
> May 24 16:36:12 narawntapu reconstruct[25444]: user.foo uid 55069
> record mismatch, rewriting
> May 24 16:36:55 narawntapu reconstruct[25444]: mailbox: longlock
> user.foo for 117.4 seconds
>
> Unfortunately, thunderbird is still not showing anything. Other folders
> exist, but not the INBOX itself...
>
> I have the backup of the entire /var/spool/imap from last night, but it
> does not seem, like I need to recover the messages -- they are still
> here on the filesystem -- it is something else, is not it?
>
> The server runs FreeBSD-11.3, and cyrus-imapd-2.5.15... Thank you. Yours,
Do you have a expunge_mode setting in your imapd.conf ? If not,
expunge_mode will be set to the default "delayed" . You should be able
to use unexpunge to list the emails that can be restored.
https://www.cyrusimap.org/2.5/imap/admin/systemcommands/unexpunge.html#imap-admin-systemcommands-unexpunge
>
> -mi
>
>
>
>
>
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