mac mail and murder configuration

Tim Piessens piessens at icsense.com
Mon Oct 8 04:49:30 EDT 2018



Hi all,

we have a set-up with 3 backend servers and one frontend in a murder cluster.
When I move a message to a folder on another backend than the one my inbox is residing on, I get the following error :

> 1 messages could not be moved to the mailbox “Shared Folders.RunningProjects.BLAH.Archive”
> 
> An error occurred while moving messages to mailbox “”.

Although the file has been moved
In the Mail.app log files I see everything should be ok : 

> WROTE(encrypted) Oct 04 17:12:19.852 [kCFStreamSocketSecurityLevelNone] -- host:imap.icsense.biz <http://imap.icsense.biz/> -- port:143 -- socket:0x6000008a17a0 -- thread:0x60000266c280
> 6840.148 UID COPY 382909 "Shared Folders.RunningProjects.BLAH.Archive"
> 
> READ(encrypted) Oct 04 17:12:19.870 [kCFStreamSocketSecurityLevelNone] -- host:imap.icsense.biz <http://imap.icsense.biz/> -- port:143 -- socket:0x6000008a17a0 -- thread:0x60000266c280
> 6840.148 OK [COPYUID 1403621845 1301] Completed
> 
> WROTE(encrypted) Oct 04 17:12:20.004 [kCFStreamSocketSecurityLevelNone] -- host:imap.icsense.biz <http://imap.icsense.biz/> -- port:143 -- socket:0x6000008a17a0 -- thread:0x604005072580
> 6841.148 UID STORE 382909 +FLAGS.SILENT (\Deleted)
> 
> READ(encrypted) Oct 04 17:12:20.010 [kCFStreamSocketSecurityLevelNone] -- host:imap.icsense.biz <http://imap.icsense.biz/> -- port:143 -- socket:0x6000008a17a0 -- thread:0x604005072580
> * 105 FETCH (FLAGS (\Deleted \Seen NotJunk $NotJunk) UID 382909 MODSEQ (447695))
> 6841.148 OK Completed


When doing this on a folder which resides on the same backend as my inbox. There is no error.
The log files on my Mac look the same though ( at first sight ) 

> WROTE(encrypted) Oct 04 17:17:54.411 [kCFStreamSocketSecurityLevelNone] -- host:imap.icsense.biz <http://imap.icsense.biz/> -- port:143 -- socket:0x6000008a17a0 -- thread:0x604003c6a380
> 6980.148 UID COPY 382594 IT
> 
> READ(encrypted) Oct 04 17:17:54.439 [kCFStreamSocketSecurityLevelNone] -- host:imap.icsense.biz <http://imap.icsense.biz/> -- port:143 -- socket:0x6000008a17a0 -- thread:0x604003c6a380
> 6980.148 OK [COPYUID 1391422263 382594 65664] Completed
> 
> WROTE(encrypted) Oct 04 17:17:54.457 [kCFStreamSocketSecurityLevelNone] -- host:imap.icsense.biz <http://imap.icsense.biz/> -- port:143 -- socket:0x6000008a17a0 -- thread:0x604003c6a380
> 6981.148 UID STORE 382594 +FLAGS.SILENT (\Deleted)
> 
> READ(encrypted) Oct 04 17:17:54.470 [kCFStreamSocketSecurityLevelNone] -- host:imap.icsense.biz <http://imap.icsense.biz/> -- port:143 -- socket:0x6000008a17a0 -- thread:0x604003c6a380
> * 59 FETCH (FLAGS (\Answered \Deleted \Seen NotJunk $NotJunk) UID 382594 MODSEQ (447708))
> 6981.148 OK Completed

What can be wrong ? 
I have the impression that this has to do with referrals. 
Does anyone experience the same issues ? 
Which settings should resolve this ? 

Thanks,

Tim

Dr. Ir. Tim Piessens
CTO and Co-Founder

Gaston Geenslaan 14, 3001 Leuven, Belgium
Tel. +32 16 589 705 | Fax. +32 16 589 720
www.icsense.com <http://www.icsense.com/> |piessens at icsense.com <mailto:piessens at icsense.com>
"The information contained in this e-mail may be confidential."

 <http://www.icsense.com/>
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