Thunderbird and "Login to server failed".

Dr. Peer-Joachim Koch pkoch at bgc-jena.mpg.de
Wed Oct 4 10:01:40 EDT 2017


Hi,

since we upgraded our installation to 2.4.18-142 (SuSE SLES) we see the 
same behavior.
We are using the same settings as before. Fast deleting (2 msg per second)
of messages shows "login failed".
I haven't checked this out. Any idea how to analyses this ?

Bye, Peer

On 04.10.2017 15:26, Simon Matter wrote:
>> Hi,
>>
>> I'm using cyrus-imapd (now 2.4.x) and Thunderbird. The problem is, when
>> I click fast on the e-mails, I often get the "Login to server foo.bar
>> failed" (when I click like one -email per 3 seconds everything is fine).
>> My password is okay, so I just press "Cancel". I live with this problem
>> for a really long time, and I can say the this is specific to the TB: it
>> doesn't happen in Outlook. I've read a lot about this, and, besides the
>> mailbox being improperly configured and failing authrization 100% of the
>> time (which is not my case), there's an urban legend that TB uses by
>> default  5 concurrent connections to the IMAP server (and this part is
>> true), while cyrus permits less. But the thing is, even with 1 connecton
>> configured in TB (in advanced settings), I still get this error when
>> clicking messages fast. No errors are logged on the cyrus side, just the
>> normal log stating that I was allowed to examine my mailbox.
>>
>> Is there any way to get rid of these boring messages ?
>>
>> Cyrus ML may not be the correct place to ask for this, but BT/Mozilla
>> community just gives me futile answers like "are you sure you type your
>> passwords right" and so on.
> Interesting, I've never seen this problem over the years.
>
> Are there firewall rules active on the cyrus-imapd host? Probably limiting
> connection rate?
>
> Regards,
> Simon
>
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-- 
Mit freundlichen Grüßen,
     Peer-Joachim Koch
________________________________________________________

Max-Planck-Institut für Biogeochemie
Dr. Peer-Joachim Koch
Hans-Knöll Str.10            Telefon: ++49 3641 57-6705
D-07745 Jena                 Telefax: ++49 3641 57-7705


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