cyrus imapd debug

[Bron Gondwana]

Use "virtdomains: userid" and have the users log in with their full username at domain - otherwise you're at the mercy of working reverse DNS on the IP address they connected to.

Bron.

On Thu, Jul 16, 2015, at 04:58 AM, Willem Offermans wrote:
> Dear cyrus friends,
> 
> I have activated virtdomains in my imapd.conf:
> 
> <snip>
> ...
> virtdomains: yes
> defaultdomain: example.com
> ...
> </snip>
> 
> If I use e-mail clients within the example.com domain, then e-mails can be
> read and sent without any issue. However, if e-mail clients at remote
> locations are used, for example via vpn connections, then it really depends
> on the mail client whether there are issues or not.
> 
> 1) mutt over vpn:
> 
> works, if I use:
> 
> imaps://MyName@example.com@IMAPServer.example.com/INBOX
> 
> 2) live mail over vpn:
> 
> works, if I use:
> 
> username: MyName at example.com
> incoming mail server: IMAPServer.example.com
> 
> does not work, if I use:
> 
> username: MyName at example.com
> incoming mail server: IMAPServer.vpn.example.com
> 
> does not work, if I use:
> 
> username: MyName
> incoming mail server: IMAPServer.vpn.example.com
> 
> 3) outlook 2010 over vpn:
> 
> Although I can log in to the imap server, the client doesn't show any
> received mails. Although it doesn't show any error message, I suspect that
> the mail client tries to access the wrong INBOX. Outlook doesn't seem to be
> able to connect in a way such as:
> imaps://MyName@example.com@IMAPServer.example.com/INBOX
> 
> all of the above combinations for username and incoming mail server do not
> work!
> 
> 
> Does anyone know a solution to this?
> 
> If not, are you familiar with the general approach of debugging imapd? Can
> you inform me about this procedure or show me the url?
> 
> Shouldn't the default work in any case? i.e.:
> 
> username: MyName
> incoming mail server: any valid IP adress
> 
> 
> -- 
> Met vriendelijke groeten,
> With kind regards,
> Mit freundlichen Gruessen,
> 
> Will
> 
> *************************************
> W.K. Offermans
> 
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-- 
  Bron Gondwana
  brong at fastmail.fm