cyrus imapd debug

[Willem Offermans]

Dear cyrus friends,

I have activated virtdomains in my imapd.conf:

<snip>
...
virtdomains: yes
defaultdomain: example.com
...
</snip>

If I use e-mail clients within the example.com domain, then e-mails can be
read and sent without any issue. However, if e-mail clients at remote
locations are used, for example via vpn connections, then it really depends
on the mail client whether there are issues or not.

1) mutt over vpn:

works, if I use:

imaps://MyName@example.com@IMAPServer.example.com/INBOX

2) live mail over vpn:

works, if I use:

username: MyName at example.com
incoming mail server: IMAPServer.example.com

does not work, if I use:

username: MyName at example.com
incoming mail server: IMAPServer.vpn.example.com

does not work, if I use:

username: MyName
incoming mail server: IMAPServer.vpn.example.com

3) outlook 2010 over vpn:

Although I can log in to the imap server, the client doesn't show any
received mails. Although it doesn't show any error message, I suspect that
the mail client tries to access the wrong INBOX. Outlook doesn't seem to be
able to connect in a way such as:
imaps://MyName@example.com@IMAPServer.example.com/INBOX

all of the above combinations for username and incoming mail server do not
work!


Does anyone know a solution to this?

If not, are you familiar with the general approach of debugging imapd? Can
you inform me about this procedure or show me the url?

Shouldn't the default work in any case? i.e.:

username: MyName
incoming mail server: any valid IP adress


-- 
Met vriendelijke groeten,
With kind regards,
Mit freundlichen Gruessen,

Will

*************************************
W.K. Offermans

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