ubuntu serve - cyrus fails to start

lowpass zijn.digital at gmail.com
Tue Apr 28 21:31:26 EDT 2015


I had done an upgrade of some packages. I listed those at the end of my
first message. I don't think any of them had anything to do with cyrus,
though. But i'd rebooted the server afterwards; i think that's why the
problem with cyrus began to appear.

# zgrep cyrus-imapd /var/log/apt/

I had already tried that. Nothing at all.

# sh -x /etc/init.d/cyrus-imapd start
+ LC_ALL=C
+ export LC_ALL
+ PATH=/sbin:/usr/sbin:/bin:/usr/bin
+ PATH=/sbin:/usr/sbin:/bin:/usr/bin
+ NAME=cyrmaster
+ DAEMON=/usr/sbin/cyrmaster
+ PIDFILE=/var/run/cyrmaster.pid
+ DESC=Cyrus IMAPd
+ test -x /usr/sbin/cyrmaster
+ exit 0

Good idea about shell debugging, thanks. In any case, it's failing because
cyrmaster no longer exists. :-(

Bron: no, nothing in syslog. I'd checked that first thing.

I'm mystified as to what has happened. I think i'll try to (re)install
those packages and see what comes of it. But, realistically, it looks like
i should rebuild the server.


On Tue, Apr 28, 2015 at 8:49 PM, Nic Bernstein <nic at onlight.com> wrote:

>  You told us that you had run some apt commands prior to this problem, but
> you haven't told us what they were.  If you tried to install something
> which "replaces" cyrus-imapd, you may have forced its removal.
>
> What does "zgrep cyrus-imapd /var/og/apt/*" show?
>     -nic
>
>
> On 04/28/2015 07:38 PM, lowpass wrote:
>
> Gadzooks! It appears that the server is actually missing some things.
>
> # ls -l /usr/sbin/cyr*
> -rwxr-xr-x 1 root root 2046 Mar  3  2014 /usr/sbin/cyrus
>
> # ls -l /usr/lib/cyrus/bin/
> total 24
> drwxr-xr-x 2 root root 4096 Apr 27 18:29 ./
> drwxr-xr-x 3 root root 4096 Apr 27 18:29 ../
> -rwxr-xr-x 1 root root 2945 Mar  3  2014 init-helper*
> -rwxr-xr-x 1 root root 4018 Mar  3  2014 makedirs*
> -rwxr-xr-x 1 root root 4965 Mar  3  2014 upgrade-db*
>
> # dpkg --get-selections | grep cyr
> cyrus-admin-2.4                    install
> cyrus-clients-2.4                install
> cyrus-common                    install
> cyrus-common-2.4                deinstall
> cyrus-imapd-2.4                    deinstall
> libcyrus-imap-perl24            install
>
> hmmm ...
>
> # dpkg-query -s cyrus-common-2.4
> Package: cyrus-common-2.4
> Status: deinstall ok config-files
> ...
> # dpkg-query -s cyrus-imapd-2.4
> Package: cyrus-imapd-2.4
> Status: deinstall ok config-files
>
> This is saying that the packages have been selected for removal. But, a) I
> certainly have not done so; and b) they already seem to be gone. And i see
> nothing at all about them in appt's history logs.
>
> Deep breaths.
>
> On Tue, Apr 28, 2015 at 7:49 PM, lowpass <zijn.digital at gmail.com> wrote:
>
>>   Thanks for the quick response, Bron. The symlink is ok.
>>
>> # ls -l /var/run
>> lrwxrwxrwx 1 root root 4 Oct 18  2014 /var/run -> /run/
>>
>>  I tried creating the dir myself as you suggested:
>>
>> # mkdir /run/cyrus
>> # chown cyrus /run/cyrus/
>> # service cyrus-imapd start
>>  [nothing]
>>
>>  I tried removing the --quiet flag from the startup script with same
>> (non) results.
>>
>>  What about the pid? As i understand, it's not cyrus that creates that on
>> startrup. In any case, it's NOT being created. From /etc/init.d/cyrus-imapd:
>>
>> NAME=cyrmaster
>> PIDFILE="/var/run/${NAME}.pid"
>>
>>  I've posted a message on the Ubuntu forum as well, as i've a feeling the
>> problem is not with cyrus. I was hoping, though, that another cyrus user
>> might have run into this.
>>
>>  On Tue, Apr 28, 2015 at 6:55 PM, Bron Gondwana <brong at fastmail.fm>
>> wrote:
>>
>>>
>>> On Wed, Apr 29, 2015, at 08:46 AM, lowpass wrote:
>>>
>>> I do have socket and lock dirs under /var/lib/cyrus but they were last
>>> modified several years ago and seem to be left over from some other config.
>>> Other dirs there have seen more recent activity. Everything seems to be
>>> pointing towards the socket & lock dirs being created under /run but
>>> there's nothing there.
>>>
>>>
>>>  /run is a tmpfs which gets created fresh on each reboot.
>>>
>>> Cyrus starts as user 'cyrus' and has no permission to create the
>>> directories it needs.
>>>
>>> Your init script should create the directories - but if you moved them
>>> somewhere other than where the package expects them to be, then it won't
>>> create intermediate directories for you.
>>>
>>> So, here's the thing:
>>>
>>> 1) double check that /var/run and /run are the same place - they're
>>> mostly a symlink in recent Debian/Ubuntu systems.  If not, I suggest that
>>> you audit your configuration to be all in /var/run or all in /run (probably
>>> a good idea anyway for more consistency.
>>>
>>> 2) run these commands as root:
>>>
>>> mkdir /run/cyrus
>>>  chown cyrus /run/cyrus
>>>
>>> 3) either put those commands in a startup script that runs before Cyrus
>>> starts, or edit the init script for Cyrus - though note that if you edit
>>> the init script, you'll have to re-apply those edits on upgrade.
>>>
>>> Unfortunately, this isn't something we can fix in the Cyrus binaries.
>>> They try to create the directories, but they just plain don't have
>>> permissions to do so at that stage of the process.
>>>
>>> Regards,
>>>
>>> Bron.
>>>
>>>  --
>>>  Bron Gondwana
>>>  brong at fastmail.fm
>>>
>>>
>>>
>>>  ----
>>> Cyrus Home Page: http://www.cyrusimap.org/
>>> List Archives/Info: http://lists.andrew.cmu.edu/pipermail/info-cyrus/
>>> To Unsubscribe:
>>> https://lists.andrew.cmu.edu/mailman/listinfo/info-cyrus
>>>
>>
>>
>
>
> ----
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>
>
> --
> Nic Bernstein                             nic at onlight.com
> Onlight llc.                              www.onlight.com
> 219 N. Milwaukee St., Ste. 2A	          v. 414.272.4477
> Milwaukee, Wisconsin  53202		  f. 414.290.0335
>
>
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