problem Outlook not recieving mail from mailbox

JonL jonl711 at
Fri Jun 22 19:58:09 EDT 2012

I'm having an issue where the mail is going to the mailbox and that I can verify, but for some reason Outlook 2003 cannot connect to the mail server although I can ping from server to client and from client to server.  Something is stopping the connection from happening.
Since I'm fairly new to this would appreciate some help.
I can telnet to the image server and I only get the  following:
* OK linux-srv Cyrus IMAP4 v2.2.12 server ready

Any help would be greatly appreciated

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