OT: Thunderbird very slow synchronizing

[Paul van der Vlis]

Op 31-07-12 18:22, "Clément Hermann (nodens)" schreef:
> Le 31/07/2012 14:46, Paul van der Vlis a écrit :
>> Hello,
>>
>> At a customer Thunderbird works very slow synchronizing with Cyrus using
>> the IMAP protocol. E.g. opening a folder takes many seconds.
>>
>> Other clients (Thunderbird and non-Thunderbird) are working fine with
>> the same Cyrus IMAP server.
>> r
>> Do you know this problem? (I have seen it before).
> This looks like an index problem on the client side. Maybe you could try 
> to ask your customer to do a right-click -> property -> repair on theses 
> folders. If that doesn't work, it will have to stop thunderbird.exe and 
> destroy the local folders to force thunderbird to start over.

Good idea, thanks. I will talk with my customer.

>> Do you know how to debug it at the server side?  (Cyrus 2.2.13-19 from
>> Debian stable).
> 
> You can try to compare what happens with a working client using 
> telemetry logs : just create a directory with the same name as the 
> userid (say, toto at example.net if that is what your customer uses to log 
> in) in /var/lib/cyrus/log (it must belong to cyrus). You'll get all a 
> log containing all IMAP/POP3 commands for this account.

This works very well. I will study the logs.  Thanks!

With regards,
Paul van der Vlis.


-- 
Paul van der Vlis Linux systeembeheer, Groningen
http://www.vandervlis.nl