problem with a user mailbox

[Adam Tauno Williams]

On Mon, 2011-09-26 at 14:41 +0200, Riccardo Veraldi wrote:
> Hello,
> I have migrated mailboxes from cyrus-imapd 2.3.7 to cyrus-imapd 2.4.10  
> on CentOS 5.6
> everything went fine except for a user who has a lot of nested folders
> this user has a mailbox called StoRM like this:
> user.username.StoRM
> user.username.StoRM.StormDevel
> user.username.StoRM.StormUsers
> this is in the mailboxes file
> but on the filesystem there is another folder called StormSupport which 
> is not seen as
> user.username.StoRM.StormSupport
> inside this there is another level of folders lik
> user.username.StoRM.StormSupport.folder1
> user.username.StoRM.StormSupport.folder2
> user.username.StoRM.StormSupport.folder3
> and so on
> basically cyrus is unable to see user.username.StoRM.StormSupport and 
> its subfolders
> I tried to reconstruct the mailbox with -f -r but no clue, the problem 
> persists.
> Folder  user.username.StoRM.StormSupport  and its subfolders are 
> correctly seen on the old server
> but not on the new one. Cyrus does not see them.
> how can I fix this problem ?

Have you tried with the "-x" option?

Have you triple checked permissions?

When you run the reconstruct do you see any messages in the log?