All user's mail marked as junk

[Joseph Brennan]

Tom Plancon <tplancon at bkaarchs.com> wrote:

>  We have one user for whom all incoming mail is immediately marked as
> junk. This is happening no matter which email client she uses:
> Thunderbird, eGroupware (web interface). So I'm assuming it is not the
> function of a filter applied at the client, but rather on the server.


What does that mean?  Is a header field added, or are words inserted
into the Subject, or are the messages filed into a certain mailbox?
The answer would give a clue to what's doing it.


Joseph Brennan
Columbia University Information Technology