Blackberry vs Thunderbird on Cyrus

[Adam Tauno Williams]

On Wed, 2011-06-01 at 18:32 +0100, Stuart Bailey wrote:
> Hello
> I have a customer running Cyrus IMAP and Postfix. They have users with
> Thunderbird clients on their desktops and some Blackberries using the
> BIS service.
> They are complaining that sometimes emails appear on the Blackberry 10
> mins before they appear in their mailbox on Thunderbird.
> parently the BB is polling every 5 mins, and Thunderbird every minute
> I would like to log when each client polls to see if there are new
> messages. I have activated the telemetry log for the user in question,
> but it only reports when a new message is available, not every poll.
> Is there a way to increase the login to include every poll? Or do I
> have to resort to using wireshark?

Enable IDLE;  these clients really shouldn't be polling.  The K-9 mail
client on Android supports idle, as does GNOME Evolution - check if
these clients do.  IDLE is the correct and more efficient solution for
this issue.