Blackberry vs Thunderbird on Cyrus

[Stuart Bailey]

Hello
I have a customer running Cyrus IMAP and Postfix. They have users with Thunderbird clients on their desktops and some Blackberries using the BIS service.

They are complaining that sometimes emails appear on the Blackberry 10 mins before they appear in their mailbox on Thunderbird.

Apparently the BB is polling every 5 mins, and Thunderbird every minute

I would like to log when each client polls to see if there are new messages. I have activated the telemetry log for the user in question, but it only reports when a new message is available, not every poll.
Is there a way to increase the login to include every poll? Or do I have to resort to using  wireshark?


Many thanks,

Stuart




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