IOERROR: zero index/expunge record

Simon Matter simon.matter at invoca.ch
Wed Aug 3 00:55:54 EDT 2011


> Does anybody have an idea what cause this problem and how to finally fix
> it?
>
>
>
> Am 22.07.2011 10:19, schrieb Marc Muehlfeld:
>> Hi,
>>
>> two weeks ago we migrated from Centos 5.6 (cyrus 2.3.7) to Scientific
>> Linux
>> 6.0 (cyrus 2.3.16). Since that day some users are having problems with
>> their
>> mailbox. Thunderbird shows them "IOERRORS" and some are seeing
>> undeletable
>> mails with no content.
>>
>> The imapd's logfile contains the following:
>>
>> imap[21918]: IOERROR: user.xxx zero index/expunge record 41/47
>> imap[16600]: IOERROR: user.yyy zero index/expunge record 16/17
>>
>> Also the mailbox (sub-)folder contains *.NEW files when this happens:
>> -rw-------   1 cyrus mail  13660 22. Jul 09:22 cyrus.cache.NEW
>> -rw-------   1 cyrus mail    800 22. Jul 09:22 cyrus.index.NEW
>>
>> Reconstructing the mailbox removes the *.NEW files and it's working for
>> some
>> hours or a day. But the problem and the *NEW files are always comming
>> back.
>> But reconstructing several mailboxes every day can't be the solution. On
>> client side nothing had changed.
>>
>> For the migration the database was converted to text on the old system
>> and

Something is wrong with "the database" because Cyrus-imapd uses a number
of databases. So I guess here is a problem.

Do you not see any other errors in the Cyrus logs?

Simon




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