email inaccessible through imap after reading

[Michael Menge]

Hi,

Quoting Martin Kraus <lists_mk at wujiman.net>:

> Hello.
>   I'm having problem with emails being inaccessible through imap  
> after reading
> it in outlook. The email file is still in the INBOX if I grep for  
> it's mail id, but no
> imap client displays it. I've tried with mutt and pop3  but I  
> couldn't find the
> email either.
>
> This server uses cyrus 2.3.14. I've never had any similar problems on any of
> my other servers. My guess is that outlook does something to the message to
> hide it from displaying but I've got no idea how to check this.
>
If you use the delayed expunge feature of cyrus and the eMail gets  
deleted it stayes on the filesystem till cyr_expire removes them. See  
expunge_mode in imapd.conf

> Does anyone have any idea why would this happen?
>

I guess Outlook is using POP and deletes the mail after download.

Check your logfiles and/or use telemetry log for that user.



> Thanks
> Martin Kraus
> ----
> Cyrus Home Page: http://cyrusimap.web.cmu.edu/
> Cyrus Wiki/FAQ: http://cyrusimap.web.cmu.edu/twiki
> List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html
>



--------------------------------------------------------------------------------
M.Menge                                Tel.: (49) 7071/29-70316
Universität Tübingen                   Fax.: (49) 7071/29-5912
Zentrum für Datenverarbeitung          mail:  
michael.menge at zdv.uni-tuebingen.de
Wächterstraße 76
72074 Tübingen
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