Error dragging and dropping a folder from one server to another for only one user

[David Korpiewski]

Forgive me, but what is "telemetry".  I talked to our mac guru and he 
was unaware what that was either.   This problem continues to plague us 
even if we use cyradm and delete the account outright.   We verify that 
the account was deleted and the directory in the mail store was gone. 
Then when it comes back the problem still exists.

A new finding (and work-around) is that if we drag local folders to the 
mail server having issues, the folders copy.  The problem exists from 
server to server (same versions and all).   So our work-around is to 
copy the one server's folders to the local disk and then over to the new 
server.

Thanks
David


Wesley Craig wrote:
> On 12 Jan 2009, at 15:32, David Korpiewski wrote:
>> I have two cyrus servers and I'm dragging and dropping a folder within
>> mail.app from one server to another and it is giving me the error for
>> only one user:
>>
>> "Some items could not be copied to "mailserver""
>> "The IMAP command "CREATE" failed with server error:  INvalid  
>> mailbox name."
>>
>> Does anyone know why this could be happening?   The user can create a
>> new mailbox and copy email into it, but cannot drag and drop an  
>> existing
>> folder.
> 
> Enable telemetry and see what Mail.app is doing.
> 
> :wes
> ----
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-- 
===========================================
David Korpiewski
Software Specialist I
CSCF - Computer Science Computing Facility
Department of Computer Science
Phone: 413-545-4319
Fax:   413-577-2285
===========================================