restore seen file

[Mathieu Kretchner]

Here you could find the discussion between John and I about the topic :


> > John Widera a écrit :
>> >> Glad it worked.
>> >>
>>> >>> yes it's working, thanks a lot for the time you've spent teach
me how
>>> >>> to
>>> >>> do.
>>> >>>
>>>> >>>> We also have a webmail app running, whenever people call to
complain
>>>> >>>> that
>>>> >>>> something like that is wrong in T-bird I ask them to check in
webmail.
>>>> >>>> If
>>>> >>>> it looks OK in webmail, it's a T-bird problem.  99.9% of the
time, it
>>>> >>>> is
>>>> >>>> a
>>>> >>>> T-bird problem.
>>> >>> I've noticed this before
>>> >>>
>>> >>> John Widera a écrit :
>>>> >>>> This is a **THUNDERBIRD** problem, not an IMAP problem.
Thunderbird
>>>> >>>> will
>>>> >>>> give you all sorts of trouble with indexing.  We use it here, and
>>>> >>>> experience lots of corruped file issues with it (the corrupted
files
>>>> >>>> are
>>>> >>>> the Thunderbird files, not the Cyrus files).
>>>> >>>>
>>>> >>>> TIP:
>>>> >>>> Find the Thunderbird directory for the user (ours are in
$HOME) and
>>>> >>>> (if
>>>> >>>> IMAP) rename the IMAPMAIL folder inside it to IMAPMAIL.old.  Close
>>>> >>>> Thunderbird first or you can't rename.  Then relaunch
Thunderbird and
>>>> >>>> log
>>>> >>>> in.  Let it rebuild the index.  THEN check to see if you can
see all
>>>> >>>> your
>>>> >>>> mail.  Bet you can.
>>>> >>>>
>>>> >>>> We also have a webmail app running, whenever people call to
complain
>>>> >>>> that
>>>> >>>> something like that is wrong in T-bird I ask them to check in
webmail.
>>>> >>>> If
>>>> >>>> it looks OK in webmail, it's a T-bird problem.  99.9% of the
time, it
>>>> >>>> is
>>>> >>>> a
>>>> >>>> T-bird problem.
>>>> >>>>
>>>> >>>> John
>>>> >>>>
>>>>> >>>>> Yes you've right I've tried with a test user  and It's
working fine.
>>>>> >>>>> But
>>>>> >>>>> I can't understand why I can't see new mail for my other
user (a real
>>>>> >>>>> one). Thunderbird say 190 mails unread but we can see only 1
mail
>>>>> >>>>> unread !
>>>>> >>>>> And new mail seems to be lost (althougth this didn't happen
with my
>>>>> >>>>> test
>>>>> >>>>> user where everything works fine)
>>>>> >>>>>
>>>>> >>>>> But anyway, thanks for your help, and I keep on my
investigation.
>>>>> >>>>>
>>>>> >>>>>
>>>>> >>>>> John Widera a écrit :
>>>>>> >>>>>> Forget what I said earlier, it was early in the morning
and I wasn't
>>>>>> >>>>>> thinking right.
>>>>>> >>>>>>
>>>>>> >>>>>> But you CAN just copy the old one over the newer one, if
you are OK
>>>>>> >>>>>> with
>>>>>> >>>>>> losing your seen state of any msgs delivered since the last
>>>>>> >>>>>> timestamp
>>>>>> >>>>>> of
>>>>>> >>>>>> the old seen file.
>>>>>> >>>>>>
>>>>>> >>>>>> If you wanted to spend the time you could probably dump
both old and
>>>>>> >>>>>> new
>>>>>> >>>>>> seen files out to flat file, then merge the two by hand,
and dump
>>>>>> >>>>>> them
>>>>>> >>>>>> back to the DB format of your liking (I assume you aren
not using
>>>>>> >>>>>> flat
>>>>>> >>>>>> file now).  Use cvt_cyrusdb for this.
>>>>>> >>>>>>
>>>>>> >>>>>> You could even script this in PERL pretty easily if you
wanted to.
>>>>>> >>>>>> Then
>>>>>> >>>>>> you'd maintain the seen state of new files too.
>>>>>> >>>>>>
>>>>>> >>>>>> John
>>>>>> >>>>>>
>>>>>>> >>>>>>> Ok thank you for the help, I'll try this test
>>>>>>> >>>>>>>
>>>>>>> >>>>>>> John Widera a écrit :
>>>>>>>> >>>>>>>> I've never done exactly that but I have to believe you
can.  Have
>>>>>>>> >>>>>>>> a
>>>>>>>> >>>>>>>> test
>>>>>>>> >>>>>>>> user?  Try it on the test user.  Copy the seen file to
/tmp then
>>>>>>>> >>>>>>>> send
>>>>>>>> >>>>>>>> the
>>>>>>>> >>>>>>>> user a couple dozen msgs.  Read some, leave the others
unread.
>>>>>>>> >>>>>>>> Then
>>>>>>>> >>>>>>>> copy
>>>>>>>> >>>>>>>> the old seen file back over the current one and run a
reconstruct
>>>>>>>> >>>>>>>> as
>>>>>>>> >>>>>>>> Cyrus
>>>>>>>> >>>>>>>> user on the mailbox.  It's a super easy test.
>>>>>>>> >>>>>>>> (/usr/cyrus/bin/reconstruct
>>>>>>>> >>>>>>>> -r user.<nameofyourtestuser> or whatever your path).
If it
>>>>>>>> >>>>>>>> doesn't
>>>>>>>> >>>>>>>> work,
>>>>>>>> >>>>>>>> well, just delete the test user!
>>>>>>>> >>>>>>>>
>>>>>>>>> >>>>>>>>> No answer !
>>>>>>>>> >>>>>>>>>
>>>>>>>>> >>>>>>>>> So could I say that there is no possibility to
restore an old
>>>>>>>>> >>>>>>>>> seen
>>>>>>>>> >>>>>>>>> file
>>>>>>>>> >>>>>>>>> for an user ?
>>>>>>>>> >>>>>>>>>
>>>>>>>>> >>>>>>>>> thanks for your help
>>>>>>>>> >>>>>>>>>
>>>>>>>>> >>>>>>>>> Mathieu Kretchner a écrit :
>>>>>>>>>> >>>>>>>>>> Hello,
>>>>>>>>>> >>>>>>>>>>
>>>>>>>>>> >>>>>>>>>> Is it possible to restore seen file even if the
mailbox has
>>>>>>>>>> >>>>>>>>>> changed
>>>>>>>>>> >>>>>>>>>> ?
>>>>>>>>>> >>>>>>>>>>
>>>>>>>>>> >>>>>>>>>> If yes how ?
>>>>>>>>>> >>>>>>>>>>
>>>>>>>>>> >>>>>>>>>> thanks
>>>>>>>>>> >>>>>>>>>>
>>>>>>>>>> >>>>>>>>>> ----
>>>>>>>>>> >>>>>>>>>> Cyrus Home Page: http://cyrusimap.web.cmu.edu/
>>>>>>>>>> >>>>>>>>>> Cyrus Wiki/FAQ: http://cyrusimap.web.cmu.edu/twiki
>>>>>>>>>> >>>>>>>>>> List Archives/Info:
>>>>>>>>>> >>>>>>>>>> http://asg.web.cmu.edu/cyrus/mailing-list.html
>>>>>>>>> >>>>>>>>> ----
>>>>>>>>> >>>>>>>>> Cyrus Home Page: http://cyrusimap.web.cmu.edu/
>>>>>>>>> >>>>>>>>> Cyrus Wiki/FAQ: http://cyrusimap.web.cmu.edu/twiki
>>>>>>>>> >>>>>>>>> List Archives/Info:
>>>>>>>>> >>>>>>>>> http://asg.web.cmu.edu/cyrus/mailing-list.html
>>>> >>>>
>> >>
>> >>
> >
















Mathieu Kretchner a écrit :
> So thank you all and specially John Widera for your help,
> 
> Just a simple replace of the new seen file by an old one allowed me to
> restore the seen flag on thousand mails.
> 
> Andreas Winkelmann a écrit :
>> Am Mittwoch 15 April 2009 14:56:32 schrieb Mathieu Kretchner:
>>
>>
>>> No answer !
>>>
>>> So could I say that there is no possibility to restore an old seen file
>>> for an user ?
>>
>> What means "old"? What has changed?
>>
>>
>> Each Mailbox has a unique number which is in the seen-File and each
>> Message has a unique number which is also in the seen-File.
>>
>>
>> Sure you can restore an old seen-File, but the work you have to do while
>> or after doing this depends on the changes you have made to the Mailbox
>> and the Messages.
>>
>>
>> --
>> Andreas
>>
>>
>>
>> ------------------------------------------------------------------------
>>
>> ----
>> Cyrus Home Page: http://cyrusimap.web.cmu.edu/
>> Cyrus Wiki/FAQ: http://cyrusimap.web.cmu.edu/twiki
>> List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html
>> ----
>> Cyrus Home Page: http://cyrusimap.web.cmu.edu/
>> Cyrus Wiki/FAQ: http://cyrusimap.web.cmu.edu/twiki
>> List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html
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