Trouble with Eudora and cyrus-imapd-2.3.8

[Gary Mills]

On Thu, May 17, 2007 at 06:54:45AM -0500, Amos wrote:
> On 5/13/07, Gary Mills <mills at cc.umanitoba.ca> wrote:
> >Since our recent upgrade from cyrus-imapd-2.1.14 to cyrus-imapd-2.3.8,
> >I've had one report that Eudora is behaving very badly.  It seems to
> >have to do with synchronization between the client and the server.
> >The symptom is that the inbox view is not correct.  Deleted messages
> >don't disappear, but when they're deleted again, other messages
> >disappear.  As well, some messages stay in the inbox when they should
> >have been filtered to a local folder.  Filtering them again results
> >in duplicates in the local folder.
> 
> Did you enable telemetry logging for this user to see what the
> communications between the client and server look like? Not sure if
> that would help, but maybe worth a try....

I haven't done that yet, but I plan to do so.  I wanted to see if it
was a known problem before I tried that.  The user did make a curious
discovery the other day.  There's a right-click menu item on his INBOX
that says `Show deleted messages'.  When he selected that, all his
missing messages showed up, but they were marked as unread, not
deleted.  Other IMAP clients have been showing those unread messages.

-- 
-Gary Mills-    -Unix Support-    -U of M Academic Computing and Networking-