unread mails

[Thomas Hagen]

Phil Pennock wrote:
> On 2006-11-24 at 17:10 +0100, Thomas Hagen wrote:
>   
>> I have a cyrus mail server with some users and one big user.
>> It worked fine till i had to reboot the sever.
>> Now all mailboxes are still ok only the big one shows only unread mails 
>> in the mailfolders. I'm not able to change it because when i reopen the 
>> client all mails are unread again.
>>
>> Can somebody help me?
>>
>> Where can i find out what to do?
>>     
>
> Go into the area of the filesystem where the mails are stored.  Go into
> the directory with the emails for that user (eg, if user is "fred" then
> "f/user/fred").
>
> Look to see if there are some files with names ending ".NEW"; if there
> are, then I think that the system didn't shut down cleanly and the cyrus
> index information has been left locked -- the server not keeping record
> of changes to seen state is consistent with the .NEW files being
> present.
>
> If this is the case, then you need to "reconstruct" the folder.  As the
> cyrus user, "reconstruct user.fred" (or user/fred, if you're using the
> Unix hierarchy separator).  Eg:
> # su - cyrus -c 'reconstruct user.fred'
>
> If there are not .NEW files present, then I pass.
>
> Regards,
> -Phil
>   
Hi Phil

I checked
but there are no files ending .NEW.
It is realy strange.
the user is in folder /cyrus/f/user/foo and also in /cyrus/f/foo.

Regards

Thomas