Cyrus IMAP / Outlook Problem

[cbobb]

Hello,

Thanks for all the info / replies.

Sorry for the multiple emails, I had gotten a returned / bounced mail so I
had resent it 2x, my apologies.

There is a firewall between the client and the mail server so I will look at
what you were saying in regards to how our tunnel is setup between the 2
firewalls.  

The other solutions that were stated were directed at configuration settings
on the outlook client like ssl settings, and mail the time out seetings on
the client.

I just started with this company, and I am having to figure out things as I
go along, so unfortunately I don't have all the information at my fingertips
immediately.  

I was going to load a different mail client to see if the issues were
specific to outlook, which it appears to be since both of the people having
the issues are outlook clients, but they at the same time have the largest
files too!  

Anyway, I will test the information given, and will post my findings
shortly.

Thanks again!



Regards, Corey M. Bobb
Network Administrator


901 International Parkway
Lake Mary, FL 32746
D: 321.206.1911
M: 407.375.9185
F: 407.333.7701
cbobb at cygnus.com 
www.cygnus.com
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-----Original Message-----
From: info-cyrus-bounces at lists.andrew.cmu.edu
[mailto:info-cyrus-bounces at lists.andrew.cmu.edu] On Behalf Of Ciprian Marius
Vizitiu
Sent: Thursday, November 02, 2006 8:52 AM
To: info-cyrus at lists.andrew.cmu.edu
Subject: RE: Cyrus IMAP / Outlook Problem


Good Afternoon All,

I keep getting the following error from and outlook 2003 client [...]

The server did not respond to this IMAP command before the connection was
terminated.

[...]

Any help or a pointer in the right direction would be greatly welcomed.


Random thoughts: Is it always the SAME client or is it that ALL your clients
in LAN exhibit the same problem? If it's only one machine then I for one 'll
start checking the wires; How's your switch's console report anything
strange for that particular port? I know the combo Outlook/Cyrus to be
particularly sensitive to wire errors where a browser might do away
apparently well. If ALL your Outlook clients are exhibiting the problem...
How about a Thunderbird just for testing?


----
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