Outlook 2003 still crashing

Daniel Eckl deckl at nero.com
Tue Aug 15 06:57:31 EDT 2006

We have the same setup with cyrus 2.2.12 w/ IMAP IDLE and Outlook 2003 SP2.

We never had Outlook crashing (well, not more than normal with outlook
*g*), neither with nor without any Outlook SP.

I don't think that this is cyrus or IDLE related.
But I don't have any clue, to be honest...


Alexander Kriegisch wrote:
> I am referring to a thread somebody else started in November 2005:
> Kenneth Murchison wrote (Wed Nov 16 20:23:28 EST 2005):
>> Wil Cooley wrote:
>>> On Mon, 2005-11-14 at 08:01 -0500, Ken Murchison wrote:
>>>> Grabbing a protocol dump when you experience the crash might be
>>>> helpful.
>>> I'm seeing it with Office 2003 SP2 installed (didn't test w/o SP2).  I'm
>>> looking at the protocol logs but for the life of me I cannot see
>>> anything going wrong.  It sends IDLE requests and then just hangs up
>>> trying to do who-knows-what.  Since I don't really understand IDLE and
>>> idled (other than the general idea of staying connected), I tried
>>> restarting with idled not starting in cyrus.conf, to no avail.
>> Disable IDLE altogether in Cyrus.  Outlook doesn't play well with
>> others, except for Exchange.
> Well, Kenneth, we tried just that, but to no avail. The results are even
> worse than enabling IDLE, but decreasing the timeout. I am quoting my
> sys-admin here, I am not administering the server myself.
> We tried OL2003 without patches and with SP2. No difference in results,
> and we share the same symtoms mentioned in that older thread. Strangely,
> it seems to work with older OL2000.
> Regards
> Alexander Kriegisch
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