User can't delete mail

Nick Trenary trenaryn at
Mon Oct 24 11:46:08 EDT 2005

Nick Trenary wrote:

> I have a user who topped out her quota.  We tried emptying the trash 
> and received an i/o error.  The following line showed up in my 
> mailaccess log.
> IOERROR: user.username.Trash zero index record 14/3941.
> I've tried increasing her quota and reconstructing her account, no 
> luck.  The new quota is recognized in her account but I still can't 
> delete messages.
I dug into her Trash folder and noticed that she has a two new files 
labeled and along with the cyrus.cache 
and cyrus.header.  Is there something that needs to be done with these 

Nick Trenary
Computer Information Systems Analyst
Cedar Rapids Public Library
Office: 319.398.5145 x267
Cell: 319.310.7699

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