outlook 2003 crashing

Ken Murchison murch at andrew.cmu.edu
Wed Nov 16 20:23:28 EST 2005

Wil Cooley wrote:
> On Mon, 2005-11-14 at 08:01 -0500, Ken Murchison wrote:
>> Grabbing a protocol dump when you experience the crash might be
>> helpful.
> I'm seeing it with Office 2003 SP2 installed (didn't test w/o SP2).  I'm
> looking at the protocol logs but for the life of me I cannot see
> anything going wrong.  It sends IDLE requests and then just hangs up
> trying to do who-knows-what.  Since I don't really understand IDLE and
> idled (other than the general idea of staying connected), I tried
> restarting with idled not starting in cyrus.conf, to no avail.

Disable IDLE altogether in Cyrus.  Outlook doesn't play well with 
others, except for Exchange.

Kenneth Murchison
Systems Programmer
Carnegie Mellon University

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