Quota inconsistency...

[Simon Matter]

> On Mon, 18 Oct 2004 15:20:08 -0400
> Scott Adkins <adkinss at ohio.edu> wrote:
>
>> We have a user that was reporting that she was way *way* over her quota.
>> She was alotted only 100MB, and for some reason, she was showing that
>> she
>> was using over 400MB of space on her IMAP account!  Furthermore, looking
>> at actual disk space consumption, she waas actually only using 261KB,
>> which is barely anything at all.
>
> Can confirm this on 2.2.6 and 2.2.8. My quota fixing script ran over our
> tree tonight and found mailboxes as large as 900mb (our quotas are 10mb by
> default). Looks like for these quota was not being updated at all.
> I also have many situations where user complains about being 10 times over
> quota while they just deleted all their unneeded mail ..
>
>> I have yet to figure out a "good way" to fix this discrepancy.  I
>> thought
>> that maybe doing a recursive reconstruct on her account would maybe sync
>> up her quota entry to what was actually in use.  Nope.  I thought that
>> the
>> quota command would be able to do something with it, again nope, unless
>> I
>> am just missing an option somwehere.  I even used cyradm to do a
>> "setquota" on the user to see if it would fix it, and again it did not.
>
> I use a shell script that rewrites the quota files. Altough i have no idea
> why cyrus doesnt like to modify them on its own. Permissions are ok ...
>
>
> I first noticed this quota issue a while ago running quota -f -d. After
> that
> some quotas were really off ...

On which version did you run quota -f? There were some real problems with
everything > 2.2.3 and < 2.2.8.

Simon


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