Bad index files.

[Rob Siemborski]

On Wed, 3 Mar 2004, Earl R Shannon wrote:

> Well, then. I'm at a loss to understand the behavior we see.
>
> Users can't connect to their account.
> Go look and see the .NEW files. Hm.
> Run a reconstruct and the .NEW files go away.
> User problem fixed.
>
> Perhaps you can offer me an alternative explanation for
> the behavior and we can fix what actually is broke. Thanks.

Well running reconstruct will always delete .NEW files.

What do you mean by "cannot log in"?

What protocol is the user using?

Do you have IMAP transcripts?  Logfile information?

It sounds like the index files themselves are corrupt, but the existence
of .new files are almost certainly a red herring.

-Rob

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Rob Siemborski * Andrew Systems Group * Cyert Hall 207 * 412-268-7456
Research Systems Programmer * /usr/contributed Gatekeeper

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