Quota problems

[Daniel Nilsson]

Mike Brodbelt wrote:
> Hi,
> 
> I'm running Cyrus 2.0.16 for about 50 users, with mail quotas set up.
> They're all using Netscape mail as the mail client, and all is (mostly)
> OK. However, I have some users who persistently go over quota, and Cyrus
> sends over quota alerts. The net effect of this is that they get over
> quota alerts that effectively prevent them from actually deleting
> messages, especially as the mail client tries to move them to the Trash
> folder, so every delete attempt fails.

Mike,

I don't know a way around this problem. The way I worked around it is to 
start sending warning messages (once a day) when the user is at 90% of 
the quota that clearly tells the user that once you hit 100%, your 
e-mail will start bouncing. That seem to have a resonable effect on most 
of the users, and they will clean up their mailbox at that point.

I have the quota set to 500MB/user though, so the overhead of putting 
more messages in the users INBOX when it's already at 90% is very small.

-- 
Daniel Nilsson
Senior Consultant
Signal Integrity Software Inc.
6 Clock Tower Place, Suite 250
Maynard, MA 01754
Phone: (978) 461-0449, ext 12
Cell:  (508) 783-1379
http://www.sisoft.com
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