cyrus netscape problem

[Andy Saxena]

On Fri, Sep 20, 2002 at 03:21:35PM +0200, Ines Martinez Moreno wrote:
> hi!
> 
> I have cyrus-imapd-2.1.5-3 running on rh7.3. All was ok, until yesterday,
> when an user complains because he couldn't delete anymore their messages. He
> uses netscape 4.72 as mail client, when he deletes an email, on his netscape
> preferences the email goes to the Trash folder which is a folder on the
> server. It happens the follow:
> - He tries to delete the email
> - on the botton of netscape we see: Moving message to INBOX.Trash
> - and then netscape stays there..
> - sometimes the message seems to be moved, but when you go to the Trash it
> is not there, and when you return to the inbox, the messages is always
> there.
> On the server the Trash directory has the following rights:
> drwx------    2 cyrus    mail        16384 Sep 19 01:35 Trash
> 
> Has anyone a solution to this?? I have tried to find a solution on internet,
> but I haven't found anything.
> The user wants to keep his netscape configuration.
> 
> 

I had a similar problem in Mozilla. The solution was to explicitly
specify the Trash folder in the options. I don't know if Netscape has
this or not.

-Andy