cyrus netscape problem

[Ines Martinez Moreno]

Hi!

I had the same problem one month ago, and it was with my boss mailbox! I
looked for a solution everywhere, I tried all and the only solution I found
was to delete the Trash folder and recreate again in netscape, and then all
was working as before.
Try this, you will see all will work as before!

Ines

-----Original Message-----
From: owner-info-cyrus at lists.andrew.cmu.edu
[mailto:owner-info-cyrus at lists.andrew.cmu.edu]On Behalf Of Andy Saxena
Sent: jeudi 17 octobre 2002 05:27
To: info-cyrus at lists.andrew.cmu.edu
Subject: Re: cyrus netscape problem


On Fri, Sep 20, 2002 at 03:21:35PM +0200, Ines Martinez Moreno wrote:
> hi!
>
> I have cyrus-imapd-2.1.5-3 running on rh7.3. All was ok, until yesterday,
> when an user complains because he couldn't delete anymore their messages.
He
> uses netscape 4.72 as mail client, when he deletes an email, on his
netscape
> preferences the email goes to the Trash folder which is a folder on the
> server. It happens the follow:
> - He tries to delete the email
> - on the botton of netscape we see: Moving message to INBOX.Trash
> - and then netscape stays there..
> - sometimes the message seems to be moved, but when you go to the Trash it
> is not there, and when you return to the inbox, the messages is always
> there.
> On the server the Trash directory has the following rights:
> drwx------    2 cyrus    mail        16384 Sep 19 01:35 Trash
>
> Has anyone a solution to this?? I have tried to find a solution on
internet,
> but I haven't found anything.
> The user wants to keep his netscape configuration.
>
>

I had a similar problem in Mozilla. The solution was to explicitly
specify the Trash folder in the options. I don't know if Netscape has
this or not.

-Andy