Carnegie Mellon

Introduction
 -About Mailing Lists
 -Key Roles
 -Web Interface Main
  Page

Mailing List Request Forms
 -
Creating a Mailing
   List
 -Removing a List
 -Request a Bboard
 -Request a Silent List
 -Request a Digest
  Version

Changing Mailing List Options
 -
Basic Options
 -Advanced Options
 -Digest Options

Maintaining & Moderating a List
 -
Approving Bounced
  Messages
 -Approving
  Subscription
  Requests

Other Types of Lists
 -
Digest Lists
 -Silent Lists
 -Bboards

Frequently Asked Questions

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


Frequently Asked Questions

What is a moderated list and how do I configure one?

How do I change the approve password?

How can I restrict posting to a list?

What do I do with Bounced mail and how can I stop the bounces?

How do I setup the list so that the originator doesn't receive his own messages?

I'm familiar with majordomo and noticed that some configuration options aren't available in my Andrew Mailing List configuration file. Why?

I am the List Maintainer and the who option is closed for my mailing list. How can I get a list of subscribers?

What happens if there is no activity on my list and the digest_maxdays value has passed? Is an 'empty' message sent from the digested list?

Why would I receive a bounced administrative request for a message that does not contain a valid command?


What is a moderated list and how do I configure one?
A moderated list requires the list maintainer to approve or disapprove every message before it is posted to the subscriber list. Moderated lists are sometimes used when official statements that require review are distributed to the list or when the list has experienced inappropriate messages that must be screened. To configure a moderated mailing list, you must set the moderate and moderator options in the configuration file.

  • Set Moderate to Yes to have all list postings sent to the moderator for approval.
  • Use the Moderator option to specify the email address for directing list postings to be approved. If a moderator is not defined, this option defaults to the list owner address.

See Changing Mailing List Options for instructions on changing these configuration options.

How do I change the approve password?
The approve password is stored in the configuration file for the mailing list. The configuration option that controls this password is approve_passwd. Follow the procedures in Changing Mailing List Options to change this option within the file.

How can I restrict posting to a list?
The ability to post to a list can be restricted to a list of addresses. You can allow only the members of the list to post, or restrict posting to specific groups outside of the list members. Either way, the addresses that are permitted to post must be contained within a mailing list.

To restrict post to the members of the mailing list:
Enter the name of the mailing list for the value of the restrict post configuration option.

Using silent mailing lists:
Silent mailing lists can be used to establish the group of addresses that are permitted to post to the main list. Silent mailing lists are named <list>-silent, where <list> is the main list name.
  1. If you did not request a silent list at the time your initial mailing list was created, do so now by clicking Request a Silent Mailing List from the Andrew Sponsors and List Owners section of the main page.

  2. Once the silent list is created, enter the name of the silent mailing list (<list>-silent) in the restrict post option for the main mailing list. This will allow members of the silent mailing list to post to the main mailing list.

  3. Verify that the following values are setup in the configuration file for the silent list. This will provide increased privacy/security for the list of addresses permitted to post.

    subscribe_policy = closed
    unsubscribe_policy = closed + confirm
    which_access = closed

What do I do with Bounced mail and how can I stop the bounces?
If the Andrew Mailing Lists server receives mail that it has a problem with, it forwards it to the moderator for approval. There are a number of reasons that a mail message might be bounced. Following is a list of reasons for bounced messages that is organized by the subject line of the bounce.

  • Admin request
    The mailing list server recognized this message as an administrative command that was sent to the list address rather than the Andrew Mailing List server address. For example, a subscribe or unsubscribe command is sent to the mailing list address rather than the Andrew Mailing List server. These bounces occur because 'administrivia=yes' in the configuration file. Set this option to 'no' to eliminate these bounce messages but be aware that misdirected commands will then post to the mailing list.
  • Approval required
    These bounces occur on a moderated mailing list that requires approval for all postings to the list. The 'moderate' option in the configuration file controls this list characteristic. Set 'moderate=no' to remove the approval requirement.
  • Message too long
    These bounces occur because the message length exceeds the number of characters defined in the 'maxlength' option of the configuration file. If you receive a lot of bounced messages for this reason, increase the number of characters set for this value.

How do I setup the list so that the originator doesn't receive his own messages?
There is no way to stop this. When messages are sent to the list they are distributed to all subscribers including the one who originated the message.

I'm familiar with majordomo and noticed that some configuration options aren't available in my Andrew Mailing List configuration file. Why?
Some of the standard Majordomo configuration options have been disabled for Andrew Mailing Lists. This was done to deter possible abuse and to provide a certain level of privacy for mailing list participants. The following commands have been disabled.

who <list>
This command has been disabled on the Carnegie Mellon Mailing Lists server to maintain subscriber privacy. The command normally returns a list of the email addresses subscribed to a specified list.

index <list>
This command has been disabled on the Carnegie Mellon Mailing Lists server. The index command normally returns a list of files that are associated with the specified list. We are not currently supporting storage of archive files or related forms/documents.

get <list>
The get command normally retrieves a file associated with the specified list. We are not currently supporting storage of archive files or related forms/documents.

I am the List Maintainer and the who option is closed for my mailing list. How can I get a list of subscribers?
To obtain a list of subscribers when the who option is set to closed, send the following command including the approve password to the Andrew Mailing Lists server (majordomo@lists.andrew.cmu.edu).
approve <password> who <list>

For the test-list mailing list with test.pass as the approve password, you would send the command to the majordomo server as follows:
approve test.pass who test-list

What happens if there is no activity on my list and the digest_maxdays value has passed? Is an 'empty' message sent from the digested list?
No. If there is no activity on the mailing list, no digests are generated. If the digest_maxdays is set to one and a message is posted to the mailing list every other day, then a digest is created every other day.

Why would I receive a bounced administrative request for a message that does not seem to contain a valid Majordomo command?
When the administrivia option is set to yes, admistrative requests sent to the mailing list are bounced to the List Owner for approval. Majordomo is designed to check the first 10 lines of the message body for common commands that are sent to the wrong address.

In addition to valid commands, Majordomo will also bounce the message when any of the following words are found in the first 10 lines of the message. These words represent common errors in the use of Majordomo commands.
cancel
add me
delete me
remove me
change address
sub
unsub
uns

Last Updated 02/27/01