Sieve runtime error claiming mailbox doesn't exist

[Patrick Boutilier]

At first glance it looks like you need to change your sieve rules to use . as the mailbox separator. Something like:

user.jim.System Messages

On December 13, 2019 11:08:54 AM AST, Jim Sculley <Jim.Sculley at comcast.net> wrote:
>Hello.  I'm a new member of this list but a long time user of
>cyrus-imapd with postfix on my little home network.
>
>
>I recently replaced CentOS 7 with CentOS 8 (CentOS Linux release
>8.0.1905) on my  server which had been running 
>cyrus-imapd with sieve for years without problems.  I thought I had
>gotten everything set up properly on the new system 
>(cyrus-imapd  3.0.7-15.el8_0.1 with cyrus-sasl 2.1.27-0.3rc7.el8 and
>postfix 2:3.3.1-8.el8) but sieve is not moving 
>messages into the correct folders.
>
>For example, if I try to send a simple mail on the local network:
>
>========
>[root at buttercup quota]# mail jim at home.lan
>Subject: Test Message
>Test
>.
>EOT
>========
>
>
>The mail log will show:
>
>=========================
>Dec  6 12:51:39 buttercup postfix/pickup[27670]: 07FBA216825B: uid=0
>from=<root>
>Dec  6 12:51:39 buttercup postfix/cleanup[27810]: 07FBA216825B:
>message-id=<20191206175139.07FBA216825B at mail.home.lan>
>Dec  6 12:51:39 buttercup postfix/qmgr[27671]: 07FBA216825B:
>from=<root at home.lan>, size=419, nrcpt=1 (queue active)
>Dec  6 12:51:39 buttercup cyrus/lmtp[27814]: sieve runtime error for
>jim id <20191206175139.07FBA216825B at mail.home.lan>: 
>Fileinto (user/jim/System Messages): Mailbox does not exist
>Dec  6 12:51:39 buttercup cyrus/lmtp[27814]: LOSTQUOTA: unable to
>record change of 697 bytes and 1 messages in quota 
>user.jim: Quota root does not exist
>Dec  6 12:51:39 buttercup cyrus/lmtp[27814]: Delivered:
><20191206175139.07FBA216825B at mail.home.lan> to mailbox: user.jim
>Dec  6 12:51:39 buttercup cyrus/lmtp[27814]: USAGE jim user: 0.012321
>sys: 0.005097
>Dec  6 12:51:39 buttercup postfix/lmtp[27813]: 07FBA216825B:
>to=<jim at home.lan>, relay=localhost[127.0.0.1]:24, 
>delay=0.27, delays=0.03/0.01/0.03/0.2, dsn=2.1.5, status=sent (250
>2.1.5 Ok 
>SESSIONID=<cyrus-27814-1575654699-2-7475442468148307411>)
>Dec  6 12:51:39 buttercup postfix/qmgr[27671]: 07FBA216825B: removed
>=========================
>
>So, sieve is running, and sees the rule in the script, but fails. This
>behavior is seen with all my rules, none of which 
>are doing anything more than a fileinto based on sender addresses or
>message subjects.
>
>The mailbox does exist, as seen with cyradm:
>
>============================
>buttercup.home.lan> lm user/jim/System\ Messages
>user/jim/System Messages (\HasNoChildren)
>============================
>
>
>This was all working fine before the CentOS 8 install. The relevant (I
>think) imapd.conf entries:
>
>
>==========================
>defaultpartition: default
>partition-default: /data/spool/imap
>sievedir: /var/lib/imap/sieve
>virtdomains: off
>unixhierarchysep: yes
>===========================
>
>The spool directory looks like this:
>
>===========================
>[root at buttercup jim]# ls -l /data/spool/imap/j/user/jim
>-rw-------. 1 cyrus mail    336 Nov 30 17:57  cyrus.annotations
>-rw-------. 1 cyrus mail 373712 Dec  6 13:01  cyrus.cache
>-rw-------. 1 cyrus mail    189 Apr 19  2013  cyrus.header
>-rw-------. 1 cyrus mail  23424 Dec  6 13:01  cyrus.index
>-rw-------. 1 cyrus mail    112 Nov 26 05:31  cyrus.squat
>drwx------. 2 cyrus mail  20480 Nov 30 17:57 'System Messages'
>===========================
>
>I'm not sure if I have some sort of configuration error or if this is
>an actual bug. I would appreciate any assistance.
>
>
>Thanks,
>
>Jim Sculley
>
>
>
>
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-- 
Sent from my Android device with K-9 Mail. Please excuse my brevity.
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