inaccessible mailbox for one user

[Albert Shih]

Le 10/10/2018 à 07:41:52+0200, Lists Nethead a écrit
>
> Quoting Albert Shih <Albert.Shih at obspm.fr>:
>
> > Le 09/10/2018 à 21:26:28+0200, Lists Nethead a écrit
> >>
> >> Quoting Lists Nethead <lists at nethead.se>:
> >>
> >> > > Hi,
> >> > >
> >> > > A user clicks on a mail in Horde IMP and next the inbox appears
> >> > > completely empty. This message files all still there of course, but
> >> > > the problem is that I cannot run any cyrus command on that mailbox,
> >> > > reconstruct, chk_cyrus or anything.
> >> > >
> >> > > Is there a lock possibly sitting somewhere that prohibits running
> >> > > any commands? Any other hints as to where I should start?
> >> > >
> >>
> >> Restored users seen and sub files from backup, ran reconstruct again and
> >> then I had to run unexpunge. Now user files are back but I see the following
> >> error for this user in the logs
> >>
> >> IOERROR: conversations_audit on store
> >>
> >> Should I try sbin/ctl_conversationsdb -b ?
> >
> > I'm not a cyrus guru but, are you sure your FS are clean ? I'm running
> > FreeBSD and long time ago I got a FS error without crash. It was a standard
> > server (apache) and I got very strange error, like unable to remove file.
> > I eventually restart the server and run a fsck -f manually to fix de
> > problem. I never find out where and how I got that problem
> >
> > The FS was UFS2.
> >
> > I'm absolutly not sure it's the problem, just try to help.
>
> Thank you for your response.

You'r welcome. And seem...my answer was not very usefull ;-)

> Yes, I think the initial fault was not a Cyrus issue and the locking
> problem vanished after the jail was restarted. Mail works ok now
> except the error above.

Did you find a solution ?

> We run zfs so fsck is not of much help, but none of the pools report a
> problem.

We too, run FreeBSD + jail + ZFS (two, one for the mailbox on mechanical
disk and another on ssd).

Regards.

--
Albert SHIH
Observatoire de Paris
xmpp: jas at obspm.fr
Heure local/Local time:
Fri Oct 12 18:22:32 CEST 2018