Restore backup of a mailbox

Shawn Bakhtiar shashaness at
Thu Nov 10 10:02:47 EST 2016

> On Nov 10, 2016, at 5:02 AM, Vladislav Kurz via Info-cyrus <info-cyrus at> wrote:
> On 11/10/16 12:17, Paul van der Vlis via Info-cyrus wrote:
>> Hello,
>> A user has removed an important mailbox with all the sent-messages.

Not necessarily do all clients (by default) store sent messages on the server. Some have to be configured to do so. I've run into this problem with (OS X) and IOS, were we've had to explicitly change the the folder used for sent message to one that points to a server folder. 

I would check the client side device to see how it was set up.

Other than that, I have done plenty of recoveries including Sent and Sent Messages folders using the technique you describe with no issues, again as long as the client was setup to move sent messages into a server side folder.

>> I've tried to restore the data from a backup, but then I don't see the
>> mailbox with sent-messages.  And I don't find the programm
>> "cyrreconstruct" anymore (the Debian version of "reconstruct").
> cyrreconstruct is the right way to do it. It is in the package
> cyrus-common-2.4 (or similar).
> ~# which cyrreconstruct
> /usr/sbin/cyrreconstruct
> As you have to run it as user cyrus, you have to specify the full path.
> -- 
> Best Regards
>        Vladislav Kurz
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