Disappearing Mailbox Content
brong at fastmail.fm
Thu Sep 10 06:42:16 EDT 2015
What does the syslog say?
Since you're on 2.4.x, you an add 'auditlog: yes' to the imapd.conf and get even
more syslog goodness.
On Thu, Sep 10, 2015, at 01:33, Patrick Boutilier wrote:
> On 09/09/2015 12:03 PM, Robert T. Covell wrote:
> > We have an odd situation that I cannot track down regarding all content
> > in a mailbox disappearing (minus sub mailboxes).
> > CentOS release 6.5
> > Cyrus IMAP v2.4.17-Invoca-RPM-2.4.17-6.el6
> > A while back we setup a Cyrus install for a client to use as a mail
> > repository for customer contact. They have one account which is shared
> > across all users in the office. Approximate size of the account is 85GB.
> > At times when a user tries to move email into a Customers mailbox the
> > action is denied. On the client side they see do see email in the
> > mailbox (cached). Upon further review everything is gone for that
> > mailbox including: cyrus.cache, cyrus.header, cyrus.index. Backups
> > contain everything including past emails and the core Cyrus files. If
> > the mailbox contained other mailboxes they are not affected.
> > Reconstructing it corrects the issue, luckily our backups do not
> > propagate deletes.
> > Problem is that we can’t find any record of the mailbox being deleted.
> > The content just disappears. We have been running Cyrus for years and
> > have never seen anything like this. I am leaning towards user error but
> > I can’t identify what that would be.
> > Any insight would be appreciated.
> > _______________________
> > Robert Covell
> > Rolet Hosting & Interactive
> > www.rolet.com
> My first thought was that somebody was downloading and deleting all the
> mail using POP but the fact that the cyrus.* files disappear suggests
> that something is deleting at the OS level.
> Cyrus Home Page: http://www.cyrusimap.org/
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brong at fastmail.fm
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