Disappearing Mailbox Content

Robert T. Covell rcovell at rolet.com
Wed Sep 9 18:06:34 EDT 2015

I have verified that the user is allowed to delete the mailbox.  If I change it at the root level will it propagate down?  If not how can this be done without writing a script?  As stated before they have thousands of folders.

Robert Covell
Rolet Hosting & Interactive

-----Original Message-----
From: info-cyrus-bounces+rcovell=rolet.com at lists.andrew.cmu.edu [mailto:info-cyrus-bounces+rcovell=rolet.com at lists.andrew.cmu.edu] On Behalf Of Joseph Brennan
Sent: Wednesday, September 9, 2015 2:09 PM
To: info-cyrus at lists.andrew.cmu.edu
Subject: RE: Disappearing Mailbox Content

--On September 9, 2015 at 13:49:40 -0500 "Robert T. Covell" 
<rcovell at rolet.com> wrote:

> That is the problem.  I cannot reproduce (reliably or at all).  It 
> might be months before we hear about it.  It has been happening for 
> about two years.  Always chalked it up to user error.  But I can't say 
> that it is or isn't.

Check the ACL on the mailbox and make sure no user has permission to delete the mailbox-- no "x" right. Loss of all content including the cyrus* files is mailbox deletion. (This is the voice of experience talking)

Too bad you didn't implement delayed delete. You can just rename the deleted folder to its original name.

Joseph Brennan
Columbia University Information Technology

Cyrus Home Page: http://www.cyrusimap.org/
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