Replication problem do_folders(): failed to rename

[Marcus Schopen]

Am Freitag, den 11.12.2015, 19:10 +0100 schrieb Marcus Schopen via
Info-cyrus:
> Hi,
> 
> I have a problem with a single mailbox. The user's Outlook crashed and
> since then the sync_client is running wild on this user account and
> produces high load on the master. I stopped sync_client on master side
> for the moment.
> 
> When I try to sync the user by hand 
> 
> /bin/su - cyrus -c "/usr/lib/cyrus/bin/sync_client -S replicaserver -v
> -u testuser
> 
> I do get the following error.
> 
> Dec 11 17:54:48 master cyrus/sync_client[22727]: RENAME received NO
> response: Operation is not supported on mailbox
> Dec 11 17:54:48 master cyrus/sync_client[22727]: do_folders(): failed to
> rename: user.elsa-secgen -> user.testuser.Archives.Gesch&AOQ-ftsjahr
> 2014-15.25-Jahr-Feier 
> Dec 11 17:54:48 master cyrus/sync_client[22727]: IOERROR: The remote
> Server(s) denied the operation
> Dec 11 17:54:48 master cyrus/sync_client[22727]: Error in
> do_user(testuser): bailing out!
> 
> Comparing master and slave on filesystem I do see the subfolder
> "25-Jahr-Feier" in "user.testuser.Archives.Gesch&AOQ-ftsjahr 2014-15.",
> but only on master but not on slave side. And why does sync_client want
> to rename and where does it get this order from?
> 
> I can login into the users' mailbox on master side and new message are
> shown in the INBOX.
> 
> How can I fix it? 
> 
> Should I try a "reconstruct -r user.testuser" on master and slave or
> just on slave? (do I have to shutdown cyrus for a reconstruct -r on a
> user box?)
> 
> Or can I delete the complete mailbox on slave side start an "sync_client
> -S replicaserver -v -u testuser"?
> 
> Thanks for helping
> Marcus

I did a reconstruct on the replica whichs runs through on the 12 GB
mailbox ot the user within a second (too fast?).

/bin/su - cyrus -c "/usr/lib/cyrus/bin/reconstruct -r user.testuser"

A following sync ended up with the same error:

/bin/su - cyrus -c "/usr/lib/cyrus/bin/sync_client -S replicaserver -v
-u testuser

Any ideas?

Ciao
Marcus