NO Login failed: generic failure

[Marc Fournier]

I have two servers, both with identical configurations, right down to their imapd.conf files … both use sqlite to store auth information …

Both running on FreeBSD 10.x, and versions of imapd/sasl are the same:

cyrus-imapd24-2.4.17_4/ cyrus-sasl-2.1.26_5

One works great, nary a problem … the other, I get the above message when I try and authenticate.  And I can’t find anything different … I’ve checked permissions on the various files, etc …

/var/log # telnet localhost imap
Trying 127.0.0.1...
Connected to localhost.
Escape character is '^]'.
* OK [CAPABILITY IMAP4rev1 LITERAL+ ID ENABLE STARTTLS AUTH=SCRAM-SHA-1 AUTH=DIGEST-MD5 AUTH=CRAM-MD5 AUTH=LOGIN AUTH=PLAIN SASL-IR] xxx.xxx Cyrus IMAP v2.4.17 server ready
. login xxx at xxx.xxx xxx
. NO Login failed: generic failure
. logout
* BYE LOGOUT received
. OK Completed
Connection closed by foreign host.

/var/log/debug.log shows:

==
Mar 26 16:09:08 xxx imap[67279]: SQL backend defaulting to engine 'sqlite'
Mar 26 16:09:08 xxx imap[67279]: executed
Mar 26 16:09:08 xxx imap[67279]: sql auxprop plugin using sqlite engine
Mar 26 16:09:08 xxx imap[67279]: IOERROR: opening /var/spool/imap/user_deny.db: No such file or directory
Mar 26 16:09:08 xxx imap[67279]: accepted connection
Mar 26 16:09:36 xxx imap[67279]: accepted connection
Mar 26 16:09:49 xxx imap[67279]: sql plugin Parse the username xxx at xxx.xxx  
Mar 26 16:09:49 xxx imap[67279]: sql plugin try and connect to a host
Mar 26 16:09:49 xxx imap[67279]: sql plugin trying to open db '/var/db/sqlite/mailsys' on host ''
Mar 26 16:09:49 xxx imap[67279]: begin transaction
Mar 26 16:09:49 xxx imap[67279]: sql plugin create statement from userPassword xxx xxx.xxx  
Mar 26 16:09:49 xxx imap[67279]: sql plugin doing query SELECT userPassword FROM sasl_auth WHERE userid = 'xxx at xxx.xxx';
Mar 26 16:09:49 xxx imap[67279]: sql plugin create statement from cmusaslsecretPLAIN xxx xxx.xxx  
Mar 26 16:09:49 xxx imap[67279]: sql plugin doing query SELECT cmusaslsecretPLAIN FROM sasl_auth WHERE userid = 'xxx at xxx.xxx';
Mar 26 16:09:49 xxx imap[67279]: sql plugin: no such column: cmusaslsecretPLAIN
Mar 26 16:09:49 xxx imap[67279]: commit transaction
Mar 26 16:09:49 xxx imap[67279]: sql plugin Parse the username xxx at xxx.xxx  
Mar 26 16:09:49 xxx imap[67279]: sql plugin try and connect to a host
Mar 26 16:09:49 xxx imap[67279]: sql plugin trying to open db '/var/db/sqlite/mailsys' on host ''

/var/log/messages shows:

Mar 26 16:09:49 rdfund imap[67279]: badlogin: xxx [200.46.208.227] plaintext xxx at xxx.xxx SASL(-1): generic failure: checkpass failed

I’ve even tried su’ng to the cyrus user and running the sql command against the database, and it returns the right database:

% echo "SELECT userPassword FROM sasl_auth WHERE userid = ‘xxx at xxx.xxx';" | sqlite /var/db/sqlite/mailsys
rightPW
%

I’ve double checked the imapd.conf files, and they are identical except different admins: and one has tls_* lines in it … but I’m having the identical issue with *another* server, and it doesn’t have the tls_* lines …

I figure I have to be overlooking *something* stupid, but I’m at a loss as to what it could be … I’ve even checked md5 on imapd between both working / non-working … identical …

Is there any way of getting more debug information out of the backend without modifying the code itself?  

Thanks ...


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